Learn why you’re getting Among Us Error 500 on PC, Xbox, Android, or PS4. Discover solution to fix Among Us server error 500 and how to resolve it on various devices.
Among Us has skyrocketed in popularity, and while it’s one of the most fun multiplayer games out there, it’s not without its technical hiccups.
One of the most annoying issues you might face is the dreaded Among Us Error Code 500, which is often an Internal Server Error that interrupts your gameplay. But don’t worry—we’ve got you covered! This guide will walk you through everything you need to know about this error and give you practical troubleshooting steps to get back to crewmate duties without all the frustration.
What is Among Us Error Code 500?
Among Us Error Code 500 is an Internal Server Error, and it typically indicates that something has gone wrong on the game’s servers. It’s not an issue with your device or connection. In most cases, this error is caused by server overload or server downtime, which means there’s not much you can do except wait for the game servers to stabilize. The 500 error can appear when:
- You’re trying to join a game.
- You’re trying to log in to your account.
- The server fails to connect properly when matchmaking.
This error can occur across all platforms, including PC, Mobile, Nintendo Switch, and Xbox. Although this can seem like a showstopper, there are several things you can try on your end to resolve or bypass the issue.
Why Do You See This Error?
Among Us has exploded in popularity, especially since its rise during the pandemic. With such a large user base, the servers often experience significant strain, especially during peak hours. This heavy traffic can easily trigger Error Code 500, leading to a disruption in your gaming session.
Here’s the thing: Among Us is a multiplayer game that heavily relies on servers. If the servers are down, there’s not much you can do from your side. However, understanding how the game works can help you pinpoint if the problem lies with the servers or your connection.
What Causes Among Us Error Code 500?
There are several common causes for the occurrence of Among Us Error 500. Here’s a breakdown of the most likely culprits:
1. Server Issues: Server Overload or Downtime
The primary cause of Error Code 500 is server overload. Given how popular Among Us has become, the game’s servers may occasionally struggle to keep up with the influx of players. When the servers get overloaded, you might encounter the 500 error.
Server Downtime: Sometimes, the game’s servers go down for maintenance or updates. During these periods, you’ll see Error Code 500 because the servers are temporarily unavailable. You can check the Among Us Twitter feed or the official Innersloth status page for updates on server status.
Heavy Load on Servers: The game has a large global player base. So, at peak times, too many people trying to play can cause a slowdown or even result in servers being temporarily down.
2. Device-Specific Problems
While the primary issue is usually server-side, device-specific problems can also contribute to this error. Depending on whether you’re playing on PC, Mobile, Nintendo Switch, or Xbox, the problem could be related to:
Outdated Game Versions: An outdated game client might not sync properly with the servers, triggering Error 500. Always make sure you’re running the latest version of the game.
Corrupted Data: On mobile or PC, corrupted files or app data can interfere with the game’s connection to the servers, leading to the error.
3. Network Issues
Sometimes, the issue may lie with your own internet connection, not the servers. Here are some common networking problems that could cause this error:
Unstable Internet Connection: If your internet connection drops intermittently or is very slow, you might get disconnected from the server, triggering the error.
Firewall Issues: Occasionally, firewalls or antivirus software can block Among Us from connecting to the internet, causing errors like 500.
ISP Problems: Sometimes, your Internet Service Provider (ISP) may have routing issues that prevent proper server communication.
4. Outdated Game Version
If you’re using an outdated version of Among Us, this can cause compatibility issues with the servers. When there’s a new update, some servers may stop supporting older versions, causing errors like Code 500. This is why it’s essential to keep your game updated.
How to Fix Among Us Error 500: Troubleshooting Steps
If you’ve encountered Among Us Error Code 500, don’t panic! There are several simple steps you can take to resolve the issue. Here’s a comprehensive troubleshooting guide:
Check Among Us Server Status
Before diving into any troubleshooting on your device, check if the issue is with the servers. Head over to Among Us’ official Twitter or status pages to see if the game is undergoing maintenance or experiencing downtime.
Innersloth Support Page: For all technical issues, updates, and official troubleshooting steps, visit Innersloth Support to access their help center and FAQs.
Among Us Twitter: Keep an eye on official server status updates, maintenance announcements, and downtime information. Follow @AmongUsGame for real-time updates from the developers.
Among Us Discord: The official Discord server for Among Us offers a space where you can report issues and connect with other players. You can join here: Among Us Discord.
- If the servers are down, wait for them to come back online. Unfortunately, this is the most straightforward solution when servers are overloaded or under maintenance.
- If no official announcements have been made, move on to the next steps.
2. Restart the Game
Sometimes, all it takes to resolve this error is to restart the game.
PC: Close Among Us completely via Steam or Epic Games and reopen it.
Mobile: Swipe away the app from your recent apps list and relaunch it.
Nintendo Switch: Close the game and relaunch it.
Xbox: Quit the game and restart it.
A restart can often help clear temporary glitches that could cause the error. Additionally, this allows the game to reattempt server connections, which could solve the problem.
3. Reboot Your Device
If restarting the game doesn’t help, reboot your entire device. A fresh restart clears temporary memory issues and resets any potential networking problems.
PC: Restart your computer.
Mobile: Turn off your phone or tablet and then turn it back on.
Nintendo Switch & Xbox: Power cycle the console by turning it off completely and then turning it back on.
4. Clear App Cache (Mobile Devices)
Corrupted cache files can prevent the game from connecting to the server. On Android devices, follow these steps to clear your cache:
Android: Go to Settings > Apps > Among Us > Storage > Clear Cache.
iOS: Unfortunately, iOS devices don’t have a cache-clearing option for individual apps. Instead, uninstall and reinstall the app.
This helps to resolve any cache corruption that could be causing the error.
5. Switch Your Network Connection
Network instability is one of the most common causes of Among Us Error 500. To resolve this:
Wi-Fi: Try switching to a different Wi-Fi network or restarting your router to reset your connection.
Mobile Data: Switch from Wi-Fi to mobile data or a hotspot to check if it helps.
Router Settings: If you’re on Wi-Fi, try resetting your router or changing the DNS settings to a more reliable server like Google DNS (8.8.8.8).
To check Network instability, use PingTest to test your internet connection for packet loss and latency. This tool helps you diagnose if network issues are causing disconnections.
6. Update Among Us
Always keep Among Us up to date to avoid compatibility issues with the server.
PC: Go to Steam or Epic Games and check for any available updates.
Mobile: Visit the App Store or Google Play Store and make sure you have the latest version.
Nintendo Switch & Xbox: Make sure your game is updated through the system’s update settings.
Among Us Game Updates and Patch Notes: Stay updated with the latest changes, fixes, and patches in Among Us to ensure compatibility and avoid common issues.
Check the Patch Notes: Among Us Updates
7. Try Using a VPN (For Region-Specific Issues)
If you’re encountering the error due to regional server issues, you might try using a VPN to connect to a different server region. This may help bypass overloaded regional servers and get you connected.
Sometimes, VPNs help bypass regional server issues and reduce latency for online gaming. If you’re facing connection problems related to your server region, using a VPN might help you get past them.
Read more about the best free VPNs here: Best Free VPN Services in 2025
Device-Specific Solutions
For PC Users:
- Verify Game Files: On Steam, you can use the Verify Integrity of Game Files option to check if any files are corrupted or missing.
- Network Check: Run a speed test to ensure your internet connection is stable. If you’re using Wi-Fi, consider switching to a wired connection for better reliability.
For Mobile Users:
- Clear App Data: In addition to clearing the cache, clearing app data on Android can reset any failed connection attempts.
- Reinstall the Game: If the error persists, uninstalling and reinstalling Among Us can solve issues related to corrupted files.
For Nintendo Switch & Xbox Users:
- Reboot Console: Rebooting your console can clear any connection-related issues.
- Account Linking: Ensure that your Nintendo or Xbox account is properly linked to Among Us to avoid authentication errors.
Advanced Fixes for Persistent Error 500
If none of the basic solutions work, try these advanced steps:
Check Your Firewall Settings
Sometimes, firewalls or antivirus software block Among Us from accessing the servers. Ensure that your firewall is not blocking the game by adding Among Us to the exceptions list in your firewall settings.
Reinstall Among Us
If all else fails, reinstalling the game can be a fresh start. Uninstall Among Us and reinstall it from Steam, Epic Games, or the App Store to ensure you have a clean version of the game.
When to Contact Among Us Support
If you’ve tried everything and the issue persists, it may be time to reach out to Among Us Support. Provide them with detailed information about the error, what you’ve tried, and your device details. You can contact support through the Innersloth Help Center or visit the Among Us Reddit for troubleshooting advice from the community.
Conclusion: Getting Back to the Game
While encountering Among Us Error Code 500 can be a major annoyance, the good news is that it’s almost always a server-side issue. Most of the time, all you need is patience as the developers work to fix things on their end.
In the meantime, by following these troubleshooting steps—checking server status, restarting the game, ensuring your device is updated, and verifying your network—you’ll be back in the action in no time.
FAQs:
1. Why am I getting Among Us Error Code 500?
Error Code 500 is usually due to server issues, such as overload or maintenance.
2. How do I fix Among Us Error Code 500 on mobile?
Try restarting the app, clearing the cache, and reinstalling the game if the issue persists.
3. What causes Among Us server error 500?
This error is often caused by server overloads, network issues, or outdated game versions.
4. Can a VPN fix Among Us Error 500?
Yes, a VPN can help bypass regional server problems by connecting you to a different server.
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