Learn how to fix Epic Games error code MD-DL-404: ‘Could not download installation information’. Follow our step-by-step guide to troubleshoot and resolve Epic Games Launcher errors.
If you’ve encountered the Epic Games error code MD-DL-404, you’re not alone. This frustrating issue often appears when downloading or updating games via the Epic Games Launcher, particularly when updating Fortnite. Whether you’re dealing with a Fortnite MD-DL error, Epic Games Launcher download error MD-DL, or other similar issues, this guide will walk you through steps to resolve MD-DL errors efficiently.
Let’s dive into the common causes of the Epic Games MD-DL error, followed by practical solutions to get your games back on track.
What is Epic Games Error Code MD-DL-404?
The MD-DL-404 error typically occurs when the Epic Games Launcher fails to download or retrieve installation data for games, especially Fortnite. The full error message is:
Install Failed
Could not download installation information. Please try again later.
Error Code: MD-DL
This error is usually associated with issues like corrupted game files, network connectivity problems, or an incomplete Epic Games Launcher installation. If you’re facing this error, don’t worry—most users can fix it with a few straightforward steps.
Why Getting “Could not download installation information” Error in epic games
Before we dive into fixing the error, it’s essential to understand the potential causes:
Poor Internet Connection: Network issues can often prevent the Epic Games Launcher from downloading game files correctly. This includes internet connection problems Epic Games such as slow speeds or intermittent disconnections.
Corrupted or Missing Game Files: If Fortnite or another game is failing to update or install, corrupted game files Epic Games might be the cause. Missing files can stop the download process.
Epic Games Launcher Installation Issues: A corrupt or incomplete installation of the Epic Games Launcher can cause errors like Epic Games install failed MD-DL. This can happen if the launcher didn’t install correctly or there were interruptions during the process.
Firewall or Antivirus Blocking: Sometimes, firewall blocking Epic Games or antivirus blocking Epic Games can interfere with the download process, triggering the MD-DL error.
Before troubleshooting your Epic Games MD-DL error, it’s always a good idea to check the Epic Games server status.
You can check the Epic Games server status
How To Resolve Epic Games Launcher MD-DL Error
Now that you understand the common causes, let’s explore practical steps to fix the MD-DL error:
Restart the Epic Games Launcher
Sometimes, the easiest fix is simply restarting the Epic Games Launcher. A temporary glitch in the system could trigger the MD-DL error. Here’s how to restart the launcher:
Close the Epic Games Launcher completely. Right-click the icon in your system tray and select Exit. Once closed, relaunch the Epic Games Launcher and try the download or update again.
This simple step often resolves issues related to Epic Games Launcher download error MD-DL and ensures smoother connectivity.
Modify the Engine.ini File to Resolve MD-DL Error
If restarting doesn’t help, the next step is to modify the Engine.ini file. This fix has been recommended by many users on Epic Games forums to resolve the Epic Games MD-DL error.
Follow these steps:
Close the Epic Games Launcher completely via the Task Manager. Open File Explorer by pressing Win + E and navigate to the following folder:
C:\Users\<username>\AppData\Local\EpicGamesLauncher\Saved\Config\Windows
(Replace <username> with your Windows account name.) Locate the Engine.ini file and right-click it, selecting Open with > Notepad. Add the following line to the file:
[Launcher]
ForceNonSslCdn=false
If this line already exists and is set to true, change it to false. Save the changes and close the file. Restart the Epic Games Launcher.
This modification helps ensure the launcher fetches the necessary files using secure connections, which may resolve the MD-DL error Epic Games Launcher.
Verify and Repair Fortnite Game Files
If the error appears during a Fortnite update, corrupted game files could be the issue. Verifying game files can fix this problem.
Here’s how to do it:
Launch the Epic Games Launcher and go to the Library. Locate Fortnite in your list of games and click the three dots next to it. Select Manage, then click Verify. Allow the launcher to check the Fortnite files for integrity and repair any corrupt files.
This step can resolve many errors like Epic Games installation problems or Epic Games download stuck issues caused by corrupted game files.
For further guidance on how to troubleshoot these issues, check out this link: Verify and Repair Fortnite Files
Fix Network Connectivity Issues
Network-related problems are a common cause of Epic Games MD-DL errors. Here are several ways to improve your connection:
Flush DNS Cache
Flushing the DNS cache can resolve many network issues Epic Games. Follow these steps:
Open Command Prompt as an administrator. Type the following command and press Enter:
ipconfig /flushdns
Close the Command Prompt and try running the Epic Games Launcher again.
Switch to Google DNS
Sometimes, using a different DNS server can improve connectivity:
Open Run by pressing Win + R, type ncpa.cpl, and press Enter. Right-click on your active network connection and select Properties. Select Internet Protocol Version 4 (TCP/IPv4) and click Properties. Choose Use the following DNS server addresses and enter:
Preferred DNS server: 8.8.8.8
Alternate DNS server: 8.8.4.4
Click OK, then restart the Epic Games Launcher.
This can help solve many internet connection problems Epic Games Launcher.
Disable and Re-enable Auto-Updates
If Epic Games Launcher update failed or there’s an issue with the auto-update settings, toggling the auto-update feature might help:
Open the Epic Games Launcher and navigate to the Library. Locate the problematic game (e.g., Fortnite). Click the three-dot menu and select Manage. Disable the Auto Update toggle. Restart the launcher and re-enable Auto Update.
This process can fix many Epic Games update failed issues and Epic Games installation problems.
Perform a Clean Install of Epic Games Launcher
If all else fails, performing a clean reinstall of the Epic Games Launcher may be your best option.
- Backup any important game data before proceeding.
- Uninstall the Epic Games Launcher using the Settings app.
- Delete residual files from the following locations:
- C:\Program Files (x86)
- C:\Program Files
- C:\ProgramData
- %AppData%
- Empty your Recycle Bin to clear any leftover files.
- Restart your PC and download the latest version of the Epic Games Launcher from the official website.
- Install the new version and check if the error persists.
Reinstalling the launcher should resolve many issues.
For additional assistance, check out the official Epic Games support page: Epic Games Support – MD-DL or SU-MD-CA Error
Conclusion
The Epic Games MD-DL error is a common issue faced by players, especially when trying to update or download popular games like Fortnite, Rocket League, and Apex Legends. While encountering the error can be frustrating, following the troubleshooting steps in this guide will most likely resolve the issue.
By keeping your system updated and following the right steps, you can enjoy smooth gameplay in Fortnite, Rocket League, and other Epic Games titles without interruptions. If the error persists, don’t hesitate to reach out to Epic Games support for further assistance.
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