Fix ‘Error Performing Query’ on Facebook with these troubleshooting tips. Learn how to resolve Facebook query issues in ads and API calls effectively
Facebook is, without a doubt, the most popular social media platform in today’s digital world. It’s where we connect with friends, join groups, market businesses, and much more. But as smooth as the experience usually is, every now and then, you might run into an annoying glitch. If you’ve recently seen the dreaded “Error Performing Query” on Facebook, don’t worry—you’re not alone, and this guide is here to help you fix it.
In this post, we’ll break down exactly what causes the “Error Performing Query” issue, give you some solid fixes to try, and arm you with the knowledge to get back to using Facebook like nothing happened.
What is the “Error Performing Query” Issue on Facebook?
So, What’s Happening Here?
If you’ve come across the message:
- GraphQLError: GraphQL server responded with error 1675030: Error performing query.
…then you’re dealing with a server-side glitch, most likely related to Facebook’s Marketplace, Ads Manager, or group posts. Essentially, Facebook’s servers are having a bad day and can’t process your request properly.
In real-time, Facebook users started reporting this issue after the March 2025 update, when Facebook rolled out new features to its Marketplace and Facebook Ads Manager. Suddenly, trying to contact sellers, post listings, or even comment in groups became a nightmare. The error is also showing up for some in Facebook Messenger and during Facebook login, which means the issue could be widespread.
So if you’ve been getting this error, rest assured that it’s not something you’ve done. It’s likely a Facebook-wide issue, and the company’s developers are probably already on it. However, there are a few things you can do to solve it on your end while they work on fixing it.
Why Does the “Error Performing Query” Happen?
Server-Side Glitch
Most commonly, this error pops up because Facebook’s GraphQL API (which powers much of the platform’s functionality) is having a rough time. This isn’t a problem you can solve, but understanding that it’s a Facebook server issue can help ease the frustration.
In real-time, many users started facing the error after the July 2025 update rolled out, causing a temporary server outage in regions like North America and Europe. These server problems affected everything from posting ads to accessing Facebook Marketplace and, in some cases, even sending messages on Messenger.
Cache & Cookies: The Hidden Culprit
Facebook relies on cache and cookies to speed up your interactions with the site. But here’s the thing: Over time, these can get corrupted, messing with your browsing experience. That’s why clearing your cache and cookies might do the trick and help resolve the issue.
Since Facebook updates its platform regularly, outdated cache files can cause major functional conflicts, especially when Facebook changes its backend architecture, like with the March 2025 update.
Outdated App or Browser Versions
It’s easy to overlook, but old versions of the Facebook app or your browser could be another reason the error’s popping up. Facebook is constantly pushing new updates, and if you’re behind on those, you might encounter compatibility issues.
In August 2025, users on iOS 14.7 (or older) had significant problems with Facebook, especially when posting in groups or accessing the Marketplace. Facebook’s developers quickly fixed the issue with an app update, but it’s a good reminder to always keep your app and browser up to date.
Device-Specific Problems
Lastly, there’s the chance your device could be playing a part. Apps running in the background or software incompatibilities with Facebook’s recent updates might be preventing the platform from functioning as it should.
For example, Samsung Galaxy and OnePlus users who updated their Android 13 software in July 2025 ran into persistent issues with Facebook. If you were in this group, you’d want to look out for system updates or check if Facebook’s app needs a fresh install.
How to Fix the “Error Performing Query” on Facebook
Here are a few simple steps you can take to fix the “Error Performing Query” and get back to browsing Facebook like a pro. Let’s dive in.
1. Log Out and Log Back In
This may seem too simple, but trust us—it works. When you log out of Facebook and log back in, it essentially resets Facebook’s cache. If the error is caused by outdated data or session files, logging out will force the system to refresh.
In May 2025, Facebook users across the US and Brazil found that logging out and back in was a temporary fix. It cleared up some errors with posting and commenting in groups.
How to do it:
- Go to your Facebook account.
- Log out.
- Wait a few seconds and log back in.
- Check if the issue is still happening.
2. Clear Your Cache and Cookies
If logging in and out didn’t help, your next step is to clear those cookies and cache. They’re like little leftovers from your Facebook browsing that can slow down or break functionality over time. Here’s how to do it, depending on your browser:
Google Chrome users in Europe noticed that clearing cache helped resolve issues in Facebook Ads Manager after the June 2025 update. Same goes for Microsoft Edge users after Version 113 was released.
How to clear on popular browsers:
- Google Chrome:
- Click the 3-dot menu in the top-right corner.
- Go to More Tools > Clear Browsing Data.
- Select the time range (Start with past week).
- Check Cookies and Cached images and files.
- Click Clear data.
- Microsoft Edge:
- Click the 3-dot menu and go to Settings.
- Select Privacy & Services and click Choose what to clear.
- Check Cookies and Cached data.
- Click Clear now.
- Safari:
- Open Safari and go to Safari > Preferences > Privacy.
- Click Manage Website Data, search for Facebook, and click Remove All.
- Then go to Develop > Empty Caches.
3. Update Your Browser or Facebook App
It’s easy to forget that keeping both your Facebook app and browser up to date is crucial. When you’re dealing with bugs or compatibility issues, it’s often an outdated version causing the trouble.
iOS users running older versions (like iOS 14.7) had a major issue when posting on Facebook groups. The issue was resolved with Facebook app Version 398.0.0.34, so always ensure your app is updated.
How to update:
- Check your App Store or Google Play Store for the latest Facebook update.
- For browsers, go to Settings and check for updates.
4. Restart Your Device
If none of the above worked, a simple device restart could be the solution. Restarting clears out any stuck background processes that might be causing conflicts.
How to restart:
- For Mobile: Hold down the power button and restart.
- For Desktop: Close any open apps and restart your computer.
5. Uninstall & Reinstall the Facebook App (Mobile Users Only)
For mobile users, if all else fails, uninstalling and reinstalling the Facebook app is often the fix. This clears up any hidden issues in the app itself and gives you a fresh start.
How to reinstall:
- Uninstall the app.
- Restart your phone.
- Reinstall Facebook from the App Store or Google Play Store.
- Log in and check if the issue is fixed.
Troubleshooting Specific Facebook Tools
Facebook Marketplace Error: “Something Went Wrong”
If you’re seeing this error specifically in Facebook Marketplace, don’t worry—it’s a common problem. Try the fixes mentioned above (like clearing cache or updating the app) to solve the issue.
Facebook Messenger: Error Performing Query
If Facebook Messenger is where you’re running into issues, the same fixes apply. Clearing cache, updating the app, or reinstalling it could do the trick.
When to Wait for Facebook’s Fix
Sometimes, despite doing everything on your end, the issue might still persist. If that’s the case, it could very well be a server-side issue that Facebook is fixing. Keep an eye on Facebook’s Help Center or their official Twitter for updates.
Conclusion
The “Error Performing Query” issue on Facebook is annoying, but it’s not something that’ll stop you for long. Try the troubleshooting steps above, and you should be back to using Facebook without issue in no time. If you’re still stuck, be patient—Facebook’s team is likely already working on a fix.
Useful Sources
Facebook Help Center: The Facebook Help Center is your first stop for understanding issues related to Facebook functionality. It provides step-by-step guides and FAQs about common errors, including the “Error Performing Query.”
Facebook Status Page: If the issue is server-related, Facebook’s status page will give you updates on any ongoing outages or disruptions in service.
Facebook Ads Help Center: For issues related to Facebook Ads, you can refer to the Facebook Ads Help Center. It provides resources specific to advertising errors, including troubleshooting tips for Marketplace-related queries.
Facebook Developer Forum: If you’re encountering issues with Facebook’s API or GraphQL server, the Facebook Developer Forum can provide insights, code examples, and fixes from other developers who’ve faced similar issues.
Facebook’s Official Twitter Account: For real-time updates, the official Facebook Twitter account (@Facebook) may post information about server outages, known issues, and tips for resolving problems.
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