Encountering the ‘Please Enter Valid Acknowledgement Number’ error while filing Form 10BA for AY 2025-26? Learn what the acknowledgement number in form 10BA and how to fix the error icon issue effectively.
If you’re trying to file your Form 10BA and have encountered the error message “Please Enter Valid Acknowledgement Number”, you’re not alone. Many users face this frustrating issue when attempting to complete the form. This error typically occurs due to a mismatch or issue with the acknowledgement number, which prevents you from moving forward with the filing process. In this blog post, we will walk you through the possible reasons behind this error and how to resolve it effectively.
Acknowledgement Number Form 10BA
Form 10BA is a crucial declaration for individuals who wish to claim a deduction for rent paid under Section 80GG of the Income Tax Act. In order to file this form, taxpayers need to enter specific details such as the amount of rent paid, the landlord’s details, and, most importantly, the Acknowledgement Number provided after the successful submission of the form.
This acknowledgement number serves as confirmation that the form has been correctly filed and is necessary for completing the filing process. It acts as proof that you have complied with the legal requirements for claiming the deduction under Section 80GG. Without this number, your claim cannot be processed. The acknowledgement number is generated only after the form is successfully submitted to the Income Tax Department and serves as a reference for any follow-up actions regarding your filing.
If this acknowledgement number is incorrect or absent, the system will prompt you with the error message “Please Enter Valid Acknowledgement Number,” indicating a problem with the submission details. Understanding how to resolve this issue is crucial to avoid delays in your tax filing process.
Why Are You Getting “Please Enter Valid Acknowledgement Number” Error Message?
There are several reasons why this error might occur. Let’s explore the common causes of this problem:
Incorrect Acknowledgement Number: One of the most frequent reasons for encountering this error is entering an incorrect acknowledgement number. It’s easy to mistakenly input an extra digit, miss a number, or copy the wrong value from your previous submission. Double-check the number and ensure it’s entered exactly as displayed.
When copying and pasting the acknowledgement number, ensure that no extra spaces or non-numeric characters are included. A small typo can cause the system to flag the number as invalid. Some users also face the issue when they retrieve the number from their email or confirmation page, where formatting issues might alter the data.
Form Not Submitted Yet: If you haven’t actually submitted Form 10BA yet, you will not have an acknowledgement number to enter. In such a case, you’ll need to submit the form first. After successful submission, you’ll be provided with the acknowledgement number, and you can proceed with your filing.
If you are sure you have already filed the form and are still facing this issue, it’s important to check your e-filing portal for the status of your submission. Sometimes, a form might not be properly submitted due to network interruptions or errors in the portal at the time of submission.
Mismatched Financial Year or Assessment Year: Selecting the wrong financial year or assessment year during the form submission can cause a mismatch, resulting in an invalid acknowledgement number error. It’s important to ensure that the assessment year corresponds to the financial year for which the form was submitted.
This is a common issue, especially if you’re filing for a previous year or if there have been updates to your filing records. Double-check that the year on the form matches the period you’re claiming deductions for. For example, the assessment year (AY 2025-26) corresponds to the financial year (FY 2024-25).
System Error: Sometimes, the issue could be due to a temporary technical glitch in the e-filing portal, which prevents the system from verifying the acknowledgement number. This is usually a temporary problem that can be resolved by waiting and retrying the process.
The Income Tax e-filing portal might experience occasional outages or maintenance, which could prevent proper validation of the acknowledgement number. If the issue persists, it could be an indication of a larger system issue that will likely be addressed once the portal is back online.
What to Do If You See “Please Enter Valid Acknowledgement Number” in Form 10BA
If you encounter this error message, don’t worry. You can fix it by following a few simple steps.
How to Fix the “Invalid Acknowledgement Number” Error in Form 10BA Online Filing
Double-check the Acknowledgement Number
Start by reviewing the acknowledgement number you are entering. Ensure it is the correct one from your last successful Form 10BA submission. Pay attention to any extra spaces or characters, especially if you’re copying and pasting the number. It’s essential to enter the number exactly as it appears in the confirmation message.
The acknowledgement number should not have any extra spaces before or after the number. If you’re copying it from an email or previous submission, carefully paste it into the form, checking that it matches exactly. In some cases, you may need to manually re-enter the number instead of relying on the clipboard.
Verify the Submission Status
If you haven’t submitted Form 10BA yet, go ahead and submit it first. Once the form is successfully submitted, you will receive an acknowledgement number. After that, you can proceed with the filing process by entering this number.
If you have submitted the form previously, check the status of your submission in the e-filing portal. Sometimes, forms might show as “Pending” or “Not Submitted,” which could explain why the acknowledgement number is not working.
Check the Financial Year and Assessment Year
Make sure that you’ve selected the correct financial year and assessment year while filing Form 10BA. If there’s a mismatch, the system will not recognize the acknowledgement number and will display an error. Verify that the assessment year aligns with the year for which you are filing the form.
This step is essential, especially if you’re filing for a previous financial year or after changes in your tax records. The assessment year is closely linked with your income tax return and must match the year in which you claimed the rent deduction.
Try a Different Browser
Sometimes, the issue may be browser-related. Try using a different browser or clear your current browser’s cache and cookies before re-attempting the form submission. This can help resolve any browser-specific issues that might be preventing the system from validating your information.
Browser issues such as compatibility problems or outdated cookies can cause form submission errors. If the issue persists on one browser, switching to another browser like Google Chrome, Mozilla Firefox, or Microsoft Edge may solve the problem.
Steps to Resolve Form 10BA Acknowledgement Number Validation Failure
If none of the above solutions resolve the issue, try these additional measures:
Re-submit Form 10BA
If you suspect that your form submission might have failed or been incomplete, consider resubmitting the form through the e-filing portal. Once the form is successfully submitted, you should receive a new acknowledgement number, which you can then enter to complete the process.
When resubmitting, make sure all details are correct, especially the rent paid amount and landlord details. If you notice any errors in your initial submission, correct them before proceeding.
Contact the Income Tax Department
If the problem persists, and none of the troubleshooting steps work, you may need to contact the official Income Tax Department helpdesk for further assistance. They can help you identify any technical issues or validate the information related to your form submission.
The Income Tax Department provides support for such issues through its helpdesk. Contacting them via their official channels can help you get a resolution quickly, especially if it’s a technical issue with your account or submission.
How to Submit Form 10BA Online in the New Portal
If you’re unsure about how to submit Form 10BA online, follow these simple steps:
Login to the Income Tax e-Filing Portal: Visit the official Income Tax e-filing portal and log in using your credentials.
The portal requires you to authenticate your identity using your PAN (Permanent Account Number) and password. Ensure you have access to your registered email ID and mobile number for OTP-based verification.
Navigate to the Income Tax Forms Section: Once logged in, click on ‘e-File’ in the menu. From the dropdown, select ‘Income Tax Forms’ and then choose ‘File Income Tax Forms’.
Make sure you are in the correct section before proceeding to avoid filing the wrong form. The portal is structured to guide you step-by-step through the filing process.
Select Form 10BA: Scroll down the list of available forms, or use the search box to find Form 10BA. Once found, click on ‘File Now’ to begin the filing process.
Selecting Form 10BA ensures that you are submitting the correct form for claiming rent deductions under Section 80GG.
Choose the Relevant Assessment Year: Select the assessment year for which you are filing Form 10BA. For example, if you are filing taxes for the financial year 2024-25, choose AY 2025-26.
This step is crucial for correctly processing your claim. If you are unsure about the assessment year, refer to your previous filing records.
Fill in the Required Details: Enter all the necessary details, such as your name, landlord’s information, and the amount of rent paid. After filling out the form, click on ‘Preview’ to review the details.
Ensure that all information is accurate, including the tenant’s name and the landlord’s address. Mistakes here could delay the process.
Save and Submit: After verifying that all the details are correct, click on ‘Save’ and then ‘Proceed’ to e-verify. You can use any of the following methods to e-verify your submission:
- Aadhaar OTP
- Digital Signature Certificate (DSC)
- Electronic Verification Code (EVC)
E-verifying ensures that the form is submitted securely and is legally binding.
Download the Acknowledgement: Once your submission is successfully e-verified, you will receive an acknowledgement number. Be sure to save this number for future reference.
Keep this acknowledgement number in a safe place, as it will be required for any follow-up or verification regarding your claim for rent deductions.
Conclusion
The “Please Enter Valid Acknowledgement Number” error when filing Form 10BA can seem like a roadblock, but with the correct approach, you can easily fix it. By ensuring that the acknowledgement number is accurate, the form is correctly submitted, and the assessment year matches, you can avoid this issue.
If you follow these steps and still face problems, consider reaching out to the Income Tax Department’s helpdesk for further assistance. Filing Form 10BA doesn’t have to be complicated, and by staying informed, you can complete the process smoothly every time.
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