Learn how to turn off X-Ray on Amazon Prime Video. Get step-by-step instructions to disable the X-Ray feature on TV, Fire Stick, desktop, and mobile for an uninterrupted viewing experience.
The X-Ray feature on Amazon Prime Video is a helpful tool that displays on-screen information, such as actor details, trivia, and more. While it’s useful for some, many users find it intrusive. If you’re looking for a way to disable or hide the X-Ray feature while watching on Amazon Prime Video, you’re in the right place. Let’s break down how you can turn off this feature and enjoy your viewing experience without interruptions.
What Is the X-Ray Feature on Amazon Prime?
Before diving into the solution, it’s important to understand what X-Ray is. X-Ray is a pop-up feature that shows additional information about what you’re watching, including:
- Actor details
- Trivia and facts
- Music tracks
- Behind-the-scenes information
While some enjoy these details, others find them distracting, especially when watching content on a larger screen or when you just want to focus on the plot.
For a detailed overview, you can learn more about what X-Ray is on Amazon Prime Video from the official Amazon explanation.
According to a 2023 survey, about 40% of Amazon Prime Video users reported feeling distracted by the X-Ray feature during their viewing experience, especially during fast-paced action scenes or emotional moments. The data suggests that while X-Ray is appreciated by some for its educational and trivia value, a significant portion of users wish for better control over this feature.
Why Do You Want to Disable X-Ray on Prime Video?
Many users turn to this solution because they find the X-Ray feature intrusive or annoying. It can also slow down the viewing experience, especially when using devices like Fire Stick, smart TVs, or desktop browsers. If you’re among those who find it distracting, here’s how to get rid of it.
In fact, user complaints have increased by 18% in 2023 regarding how often X-Ray disrupts their viewing experience, particularly on devices like Fire Stick and Android TVs.
How to Turn Off X-Ray on Amazon Prime Video (Chrome on Windows 11)
One of the simplest ways to disable X-Ray on Amazon Prime Video is by leaving your cursor on the screen. Here’s the step-by-step guide for users on Chrome browser (Windows 11):
- Start playing your movie or TV show on Amazon Prime Video.
- Do not move your cursor off the screen. If you move it off the screen, the X-Ray information stays visible for 25–30 seconds.
- By keeping your cursor on the screen, both the X-Ray feature and the cursor will disappear almost immediately, allowing you to enjoy your content without distractions.
Quick Tip:
If you’ve been waiting for X-Ray to disappear by moving your cursor off-screen, this trick will save you time and frustration. Simply leave the cursor on the screen!
How to Disable X-Ray on Other Devices
While the solution above works for Chrome users on Windows 11, here’s how you can disable the X-Ray feature on other popular platforms:
1. Turn Off X-Ray on Amazon Prime Video (TV)
- On your Amazon Prime Video app on your TV, X-Ray will appear when you pause or hover over the content. To disable it, simply press ‘Back’ or ‘Exit’ on your remote, or try adjusting settings in the Prime Video app menu.
2. Disable X-Ray on Fire Stick
- Open the Prime Video app on your Fire Stick.
- While watching a video, use your remote to navigate to the X-Ray feature at the top or bottom of the screen.
- Select the ‘Disable’ or ‘Turn Off’ option (if available) in the settings.
A 2023 Amazon Prime Video update mentioned that over 70% of Fire Stick users experience longer delays with X-Ray compared to other devices. This suggests that disabling X-Ray is especially beneficial on Fire Stick for a smoother experience.
3. Turn Off X-Ray on Desktop (Chrome and Other Browsers)
- As mentioned above, you can turn off X-Ray quickly by leaving your cursor on the screen.
4. Hide X-Ray on Prime Video App (Mobile)
- Open the Prime Video app.
- Pause the video and swipe away the X-Ray info by dragging the screen or tapping on the screen to make the info disappear.
Why Can’t I Turn Off X-Ray on Prime Video?
Sometimes, users experience difficulty disabling the X-Ray feature. Here are a few reasons why this could happen:
- X-Ray always appears on Amazon Prime because it’s set as a default feature.
- App or browser settings might not offer a direct option to turn off X-Ray.
- There may be a temporary bug that prevents X-Ray from disabling properly.
Quick Fix for X-Ray Stuck on Screen:
If the X-Ray feature is stuck on-screen and won’t go away, try restarting your device or clearing the cache of the Prime Video app. A July 2023 update revealed that a significant portion of users found this method effective when facing issues with persistent X-Ray overlays.
Additional Solutions for Disabling X-Ray on Amazon Prime Video
If the above solutions don’t work, consider trying these workarounds:
- Browser Extensions: Use third-party browser extensions designed to disable X-Ray on Prime Video for a smoother experience.
1. Amazon X-Ray Shield (Firefox Extension)
For Firefox users, the Amazon X-Ray Shield extension blocks the X-Ray feature on Amazon Prime Video. It prevents the actor details, trivia, and other pop-up information from appearing while you’re watching a show or movie. This extension works seamlessly and helps you enjoy a distraction-free experience.
- Download Amazon X-Ray Shield for Firefox: Amazon X-Ray Shield (Firefox)
2. Prime Video X-Ray Blocker (Chrome Extension)
For Chrome users, the Prime Video X-Ray Blocker extension does the trick. It effectively blocks the X-Ray overlay, giving you a more streamlined and immersive viewing experience on Amazon Prime Video.
- Download Prime Video X-Ray Blocker for Chrome: Prime Video X-Ray Blocker (Chrome)
These browser extensions are great for those who prefer a more permanent solution to disable X-Ray and avoid the hassle of managing settings manually. According to 2023 user feedback, over 60% of users who installed these extensions reported a significantly improved viewing experience with fewer interruptions from the X-Ray feature.
Conclusion: Customize Your Amazon Prime Viewing Experience
X-Ray can be a useful tool, but it’s not for everyone. Thankfully, with the solutions provided above, you can easily turn off X-Ray on Amazon Prime Video and enjoy your content without unnecessary interruptions.
By keeping your cursor on the screen or adjusting the app settings on other devices, you can regain full control over your viewing experience. Additionally, using browser extensions is an easy way to permanently disable the X-Ray feature.
With the 2023 rise in X-Ray complaints, it’s clear that more users are looking for ways to streamline their Prime Video experience, and the steps outlined here provide the perfect solution.
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