In this guide, we’ll break down what causes DoorDash Error 99 and how to fix the “something went wrong” issue so you can quickly get back to ordering.
If you’re a regular DoorDash user, you may have come across the frustrating “Something went wrong” message or Error 99. These errors can happen at the worst possible times, usually when you’re in the middle of placing an order. Both errors are often caused by a server issue on DoorDash’s end, leading to a temporary disruption in the app’s functionality.
What is DoorDash Error 99?
DoorDash Error 99 is a commonly reported issue that users encounter when trying to log in, complete an order, or process a payment. It can be traced back to DoorDash’s servers being down or under maintenance, which interrupts communication between the app and its servers.
What Causes the “Something Went Wrong” Message on DoorDash?
The “something went wrong” message is a more generalized error notification that appears when the app is unable to process your request. This can happen due to:
- DoorDash’s servers being temporarily down
- Connection issues between the app and DoorDash’s servers
- A network problem affecting your device’s ability to communicate with DoorDash
Both Error 99 and the “Something went wrong” message typically point to server-side issues, which means they are not directly caused by anything wrong with your device or app settings.
How to Fix DoorDash Error 99 and “Something Went Wrong” in 2024
Though these errors usually resolve themselves once DoorDash’s servers are back online, there are a few things you can try to ensure the issue isn’t on your end:
1. Check DoorDash Server Status
Since DoorDash Error 99 and the “something went wrong” message are often due to server outages, the first thing you should do is check DoorDash’s server status. You can do this by visiting websites like Downdetector to see if others are reporting similar issues.
- If servers are down: Wait for DoorDash to resolve the issue.
- If servers are up: The problem might be local to your device or network.
2. Update the DoorDash App
If your app is outdated, you might encounter unexpected errors. Make sure you’re running the latest version of the DoorDash app.
- On iPhone, go to the App Store and check for updates.
- On Android, visit the Google Play Store and update the app.
3. Clear Cache and Data (Android)
For Android users, clearing the app’s cache can help fix issues related to Error 99 and “something went wrong.”
- Go to Settings > Apps > DoorDash.
- Select Storage.
- Tap Clear Cache and Clear Data.
Once done, re-open the app and try again.
4. Switch to a Different Network
Sometimes, the problem could be due to a network connection issue. Try switching from Wi-Fi to mobile data (or vice versa) to see if that resolves the issue.
5. Restart Your Device
Simply restarting your phone can refresh your network settings and app processes, which may help resolve the issue.
6. Reinstall the DoorDash App
If the issue persists, try uninstalling and then reinstalling the DoorDash app. This ensures you’re starting fresh and have the latest version.
Long-Term Solution: Monitor DoorDash Server Status
For immediate updates, check DoorDash’s Twitter support account or the DoorDash Help Center.
While Error 99 and the “something went wrong” message can be frustrating, they are most often related to temporary server outages. As such, the best long-term fix is to monitor DoorDash’s server status and wait for the company to resolve any issues on their end. You can also contact DoorDash support if the error persists.
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