Learn how to fix the E5 error in Voltas split air conditioners. Understand its causes, troubleshooting steps, and how to fix it.
How to Fix E5 Error in Voltas Split Air Conditioner
According to Voltas, the E5 error, it due to a communication error between the indoor and outdoor units.
This means that the indoor unit is not receiving feedback from the outdoor unit, which can be due to wiring issues, loose connections, or a faulty PCB (Printed Circuit Board).
In this guide, we will explain how to troubleshoot and fix the E5 error in Voltas AC effectively.
E5 Error in Voltas AC
The E5 error in a Voltas air conditioner generally appears when there is a disruption in communication between the indoor and outdoor units.
This issue can occur in both Voltas split and window AC models, and it may cause the unit to stop functioning properly.
The most common reasons for this error include:
- Incorrect or faulty wiring between the indoor and outdoor units.
- Loose connections affecting the signal transmission.
- Failure of the PCB (Printed Circuit Board) in either the indoor or outdoor unit.
If the problem is not resolved promptly, it may lead to further system malfunctions and reduced cooling efficiency.
What is E5 Error in Voltas Window AC?
While the E5 error in a Voltas split AC is due to communication failure, in Voltas window AC models, the error code may indicate overcurrent protection or compressor overload.
If you see an E5 error in a Voltas window AC, it may be caused by:
- Overheating of the compressor due to excessive usage.
- Voltage fluctuations that trigger the AC’s protective mechanism.
- Dirty or clogged air filters restricting airflow and causing system strain.
- Faulty sensors or wiring problems affecting the compressor’s operation.
How to Fix E5 Error in AC
If your Voltas AC displays the E5 error code, follow these troubleshooting steps to resolve the issue:
1. Check the Wiring Connections
- Turn off the power supply to the AC.
- Inspect the wiring between the indoor and outdoor units.
- Look for any loose or disconnected wires.
- If any wiring appears damaged or burnt, it may need replacement.
2. Inspect the PCB (Printed Circuit Board)
- The indoor and outdoor PCBs control the communication between both units.
- A faulty PCB can cause the E5 error.
- If you suspect a PCB failure, contact Voltas customer service for professional diagnosis and replacement.
3. Verify the Power Supply
- Ensure that your AC unit is receiving adequate voltage.
- Use a voltage stabilizer if your area experiences frequent voltage fluctuations.
- Reset the AC by turning off the power supply for 5-10 minutes, then restart it.
4. Check for Loose Connections
- Open the AC panel and verify if the connectors are properly fitted.
- Sometimes, minor movements during installation or servicing can loosen connectors, disrupting communication between units.
5. Clean the Filters and Outdoor Unit
- Clogged air filters can affect system performance, leading to error codes.
- Clean the indoor air filters and outdoor unit coils to maintain efficient airflow.
Voltas Customer Care Number
If the E5 error in your Voltas AC persists despite troubleshooting, it is recommended to contact Voltas customer support for expert assistance.
You can reach Voltas customer care at:
- Toll-Free Number: 1800-425-4555
- Official Website: www.voltas.com
An authorized service center can inspect the unit and determine whether a PCB replacement, wiring correction, or another professional repair is required.
Conclusion
The E5 error in Voltas split AC is mainly due to communication failure between the indoor and outdoor units. This can be caused by wiring issues, PCB failure, or loose connections. By following the troubleshooting steps outlined above, you can attempt to fix the error yourself. However, if the issue persists, it is best to contact Voltas customer service for a professional resolution.
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