Are you getting “An error occurred while starting Roblox Studio”? Let’s learn how to fix “HttpQueryInfo failed with message unauthorized” error in Roblox .
The “HttpQueryInfo failed with message unauthorized” error in Roblox Studio or Roblox Player can prevent users from accessing their accounts or working on game development. One of the most effective solutions for this issue is to completely remove Roblox from your system, clear all stored data, and then reinstall a fresh copy. This guide will provide a detailed, step-by-step process to ensure a full removal and reinstallation of Roblox on Windows, helping to eliminate the error for good.
Understanding the HttpQueryInfo Failed Error in Roblox
This error is often caused by corrupt installation files, outdated authentication tokens, or cached settings that interfere with the login process. If Roblox is unable to retrieve the necessary authentication details from its servers, the request fails, leading to this error message. Reinstalling Roblox with a full data wipe ensures that no problematic files remain on your system, resolving conflicts and allowing for a clean, error-free installation.
Before diving in for the solution, first check the server status of Roblox. Might be some issue from roblox side.
Uninstalling Roblox from Windows
The first step in resolving this issue is to remove Roblox completely from the system. This prevents outdated or corrupted files from interfering with a new installation.
To uninstall Roblox, open Windows Settings by pressing Windows + I, then go to the Apps section. Search for Roblox in the installed applications list, select it, and choose the Uninstall option. If Roblox Studio is also installed, repeat the process to remove it as well. Once completed, Roblox will no longer be listed as an installed application on your system.
While this removes the main program files, some hidden data remains stored on your computer. Deleting these leftover files is essential before reinstalling Roblox.
Clearing Leftover Roblox Files and Cached Data
Even after uninstalling, some Roblox files remain in your system, stored in hidden directories. These files may contain cached authentication tokens or corrupted settings that could still cause the error after a fresh installation.
To remove them, open the Run dialog box by pressing Windows + R, type %localappdata%, and press Enter. This will open the Local App Data folder, where a folder named Roblox can be found. Deleting this folder ensures that all cached settings and temporary authentication data are erased.
Additionally, temporary files should be cleared to prevent any leftover data from interfering with the reinstallation. Open the Run dialog again, type temp, and press Enter. In the folder that opens, search for any remaining Roblox-related files and delete them.
Removing Roblox Registry Entries (Optional but Recommended)
For users who continue to experience the HttpQueryInfo failed with message unauthorized error after reinstalling, removing leftover registry entries can provide a more thorough reset.
To do this, open the Run dialog box by pressing Windows + R, type regedit, and press Enter. This will launch the Windows Registry Editor. In the editor, navigate to the following location:
HKEY_CURRENT_USER\Software\Roblox
This directory contains stored settings from previous installations. Deleting the Roblox folder within the registry removes any corrupted or outdated authentication settings that might be causing issues. After making this change, it is recommended to restart the computer before proceeding with the reinstallation.
Reinstalling Roblox from the Official Website
Once all traces of Roblox have been removed, a fresh installation can be performed using the latest version from the official website.
To reinstall, visit the Roblox website and log into your account. Selecting a game and pressing Play will prompt a message to install Roblox. Follow the on-screen instructions to complete the installation. If Roblox Studio is needed, it can also be downloaded from the same site.
After installation, restarting the computer ensures that all changes take effect. Once the system reboots, launching Roblox or Roblox Studio should work without displaying the HttpQueryInfo failed unauthorized error.
Additional Resources for Troubleshooting Roblox Issues
If the problem persists after a clean reinstall, several additional resources can help diagnose and resolve related issues.
The Roblox Support Page provides official solutions for various errors, including authentication failures and login issues. Checking the Roblox Server Status can confirm whether the issue is caused by an outage or server-side authentication problems.
For those experiencing potential network-related issues, resetting Windows network settings may help. The Microsoft Support Page offers guidance on how to reset network configurations, which can be useful if firewall or proxy settings are interfering with Roblox’s authentication process.
The Roblox DevForum is a valuable community-driven resource where users share solutions and troubleshooting steps for issues like this. Engaging with the forum can provide insights from other users who have encountered and resolved similar problems.
Final Thoughts
A clean reinstallation of Roblox with full data removal is one of the most effective ways to fix the HttpQueryInfo failed with message unauthorized error.
By completely uninstalling Roblox, deleting cached files, clearing registry entries, and reinstalling the latest version, authentication issues caused by old or corrupt files can be resolved.
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