Fix Twitter Error Code 131: Resolve the ‘The operation couldn’t be completed (com.twitter.HTTPRequestActionResponseError error 131)’ issue with simple troubleshooting steps.
Are you struggling to change your username or display name on Twitter (now X) and seeing the message:
The operation couldn’t be completed. (com.twitter.HTTPRequestActionResponseError error 131.)
This common issue—known as Twitter Error Code 131—can be frustrating, especially when it occurs during simple profile updates. This blog post explains how to fix the error, particularly when it relates to username restrictions or display name rules on X.
Understanding Twitter Error 131: Internal Server or Profile Restriction
Twitter Error 131 is a server-side or request error, often triggered when the platform fails to process changes to your account settings. Many users report encountering this error while updating their:
- Twitter username (also called handle)
- Display name
- Profile details via the mobile app or desktop browser
If you’re trying to edit your profile name and can’t complete the action, it’s likely that your change conflicts with X’s official name and handle policies.
Twitter Username Restrictions That Trigger Error Code 131
When attempting to update your Twitter username, it’s essential to follow the platform’s handle rules precisely. Twitter has strict validation requirements, which, if violated, can return Error Code 131.
According to X’s username policy:
- Your username must be between 4 and 15 characters long
- It may contain only letters, numbers, or underscores
- No symbols, dashes, or spaces are permitted
- Restricted words, such as “Twitter” or “Admin,” are not allowed unless you represent an official account
Even if a username appears to be available, it might still be linked to a suspended or deactivated account, in which case it cannot be claimed.
Display Name Rules on X and Their Role in Profile Update Errors
Your display name is distinct from your username. While more flexible, it still has rules. According to the official X handle change guide:
- Your display name can be up to 50 characters
- It can include real names, business names, or nicknames
- Display names are not as restricted as usernames but can still cause errors if they contain unsupported characters or violate community guidelines
Editing your display name with unsupported characters or excessive length may result in an internal error, including Error 131.
Step-by-Step Guide to Changing Your Twitter Username or Handle Without Errors
To successfully change your username on X without encountering Error Code 131, use the proper method outlined below.
On Mobile (Android or iOS)
- Open the Twitter app and go to Settings and privacy
- Tap on Your account, then tap Account information
- Enter your current password to confirm your identity
- Select Username and update it to a valid, available handle
- Tap Done to save changes
On Desktop Browser
- Click the More menu in the navigation bar
- Navigate to Settings and privacy > Your account > Account information
- Confirm your password
- Change the username and click Save
If the desired username is taken, Twitter will prompt you to try a different one. Consider using underscores or alternate versions of your name.
Why a Username Appears Available but Cannot Be Used
Some users experience Error Code 131 when trying to claim a handle that appears unclaimed. This typically happens for one of several reasons:
- The username is tied to a suspended or deactivated account
- It contains invalid characters or restricted words
- The system has not yet released the handle after an account was deactivated
If you’re certain the name isn’t in active use, consider variations of the handle, such as adding an underscore before or after the name (e.g., @username_ or @_username).
How to Resolve Twitter Error Code 131 When Editing Your Profile
If you’re still facing Error Code 131, follow this checklist to resolve it:
- Check Twitter’s server status on Downdetector to rule out platform-wide issues
- Clear the Twitter app cache if you’re on Android: Go to Settings > Apps > Twitter > Storage > Clear Cache
- Reinstall the app if you’re on iOS or experiencing persistent errors
- Use the desktop version of Twitter at twitter.com to make the change instead of the mobile app
- Verify and follow all username and display name rules as outlined in the X Help Center
Once you’ve followed these steps, log out and log back into your account to refresh your session.
Final Notes on Changing Your Name on Twitter Without Errors
Changing your Twitter username or display name doesn’t affect your followers, messages, or replies. Your existing followers will simply see the new name appear next to your profile. However, once changed, your old username becomes immediately available to others.
To avoid confusion or impersonation, it’s a good idea to alert your followers before making the change. If you continue to experience issues after following this guide, contact X Support for additional help.
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