If you are getting ‘There was an error connecting to the platform’ while playing VL. Let’s learn how to fix valorant error code 43.
VALORANT players often encounter various errors that disrupt their gaming experience, and Error Code 43 is among the most frustrating. This particular issue prevents players from logging into the game, leaving them stuck on the loading screen.

If you’re experiencing this error, it typically indicates a network timeout, meaning the game’s client was unable to communicate with Riot Games’ servers within the expected timeframe. While this might seem like a complicated issue, it can usually be resolved with a few troubleshooting steps.
What is VAL 43 Error Code?
VALORANT Error Code 43, also referred to as VAL 43, is a connection-related issue that occurs when the game client fails to establish a stable link with Riot’s servers. This error is not exclusive to individual players but can be triggered by multiple factors, including server-side problems, unstable internet connections, or security software interfering with the game’s network requests.
While some players may experience this error due to temporary connection fluctuations, others may find it persistently preventing them from accessing the game. Understanding the underlying causes is essential for finding the right solution.
What Does Error Code 43 Mean?
Error Code 43 signifies that the network connection between your game client and Riot’s servers has timed out. This timeout typically occurs when the game is unable to send or receive a response within a given period. The most common causes include Riot’s server downtime, slow or unstable internet connections, overprotective firewall settings, or issues with Riot Vanguard, the game’s anti-cheat system.
When this error appears, the first step is to determine whether the issue is on Riot’s end. Or if something on your system is preventing the game from establishing a connection. Checking the official VALORANT server status page can help rule out server-related problems before attempting local fixes.
How to Fix VALORANT Error Code 43
Since Error Code 43 is primarily caused by network timeout issues. Fixing it often involves ensuring that your system allows VALORANT to connect without interference. Several methods have helped players bypass this error and successfully enter the game.
Try the WASD Trick
One unusual yet surprisingly effective trick involves pressing W, A, S, and D keys while the game is loading. Some players have reported that keeping the connection active by simulating in-game movement. Helps them bypass the timeout and proceed to the main menu. While this solution may sound unconventional, it has worked for many users and is worth trying as an initial step.
Check and Configure Your Firewall
If that does not resolve the issue, the next step is to check firewall settings. Ensure that they are not blocking VALORANT’s connection. The game requires certain files to be whitelisted within your system’s firewall to function properly. The following file paths should be added to your firewall’s exception list to prevent unnecessary restrictions:
C:\Riot Games\VALORANT\live\VALORANT.exe
C:\Riot Games\VALORANT\live\ShooterGame\Binaries\Win64\VALORANT-Win64-Shipping.exe
C:\Program Files\Riot Vanguard\vgc.exe
C:\Riot Games\Riot Client\RiotClientServices.exe
Temporarily Disable Antivirus and Security Software
If modifying firewall settings does not resolve the issue, it may be necessary to temporarily disable or uninstall third-party antivirus software, as it can sometimes block VALORANT’s connection to Riot’s servers. However, Windows Firewall should only be disabled temporarily while testing the connection. Once the issue is resolved, it is advisable to re-enable security software to maintain your system’s protection.
Use Riot Repair Tool to Collect and Analyze Logs
For persistent cases where the error continues to appear despite these adjustments, using Riot’s official Riot Repair Tool can help diagnose the problem. This tool collects system logs and provides insight into potential conflicts preventing the game from connecting properly. Players can download the Riot Repair Tool directly from Riot Games’ official website. Once the tool is run, it will generate a .zip log file, which should be attached to a support request when contacting Riot’s technical support team.
VALORANT Error Code 43 Solution: Final Thoughts
Error Code 43 is primarily a network timeout issue, meaning it can often be resolved by ensuring that firewall settings allow VALORANT’s connection, checking the stability of the internet connection, and using the Riot Repair Tool to diagnose any persistent problems. In some cases, Riot Games’ servers may be temporarily down, so checking the official VALORANT server status page before troubleshooting can help determine whether the issue is widespread.
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