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How to Fix Dragon Ball Legends Error Code CR901001

Fix Dragon Ball Legends error code CR901001 with our comprehensive guide. Learn about the causes and step-by-step solutions to resolve this frustrating issue. Get back to your epic battles with our easy-to-follow troubleshooting tips.

How to Fix Dragon Ball Legends Error Code CR901001

Dragon Ball Legends is a beloved mobile game that has captivated fans of the franchise with its fast-paced action and strategic gameplay. However, like any online game, players occasionally encounter error codes that disrupt their gaming experience. One such frustrating issue is error code CR901001. In this comprehensive guide, we’ll delve into what this error means, why it occurs, and how to fix it.

What is Error Code CR901001?

Error code CR901001 in Dragon Ball Legends typically indicates a communication problem between the game and its servers. This can prevent players from logging in or cause interruptions during gameplay. Understanding the root cause of this error is the first step towards resolving it.

Common Causes of Error Code CR901001

Several factors can trigger error code CR901001:

  1. Server Maintenance or Outages: The game servers might be undergoing maintenance or experiencing temporary issues.
  2. Network Connectivity Problems: Unstable internet connections or issues with your DNS settings can disrupt communication with the game servers.
  3. Outdated Game Version: Running an outdated version of the game can lead to compatibility issues.
  4. Corrupted Game Data: Sometimes, the game data on your device might get corrupted, causing various errors.

How to Fix Error Code CR901001

Here are several methods to fix error code CR901001 and get back to enjoying Dragon Ball Legends:

1. Update the Game

Ensure your game is up to date. Head to your respective app store (Google Play Store or Apple App Store), search for Dragon Ball Legends, and tap the update button if one is available.

2. Check Your Internet Connection

A stable internet connection is crucial for online gaming. Try the following steps to improve your connection:

  • Switch Networks: Toggle between Wi-Fi and mobile data to see if the error persists.
  • Restart Your Router: Sometimes, simply restarting your router can resolve connectivity issues.
  • Try a Different Network: If possible, connect to a different Wi-Fi network to see if the problem is network-specific.

3. Clear Cache

Clearing the cache can resolve issues caused by corrupted temporary files. Here’s how to do it:

  • Go to your device’s settings.
  • Navigate to the apps section and find Dragon Ball Legends.
  • Select the storage option and clear the cache.

4. Reinstall the Game

If updating and clearing the cache don’t work, try reinstalling the game:

  • Uninstall Dragon Ball Legends from your device.
  • Restart your device.
  • Reinstall the game from the app store.

5. Advanced Troubleshooting

For tech-savvy gamers, here are a few advanced troubleshooting steps:

  • Use a VPN: Sometimes, a VPN can help bypass regional restrictions or overloaded servers. Use a reputable VPN service as a last resort.
  • Flush DNS Cache: If you’re playing on an emulator, flushing the DNS cache might help. Look up specific instructions for your operating system.
  • Disable Firewall/Antivirus Temporarily: In rare cases, your firewall or antivirus software might block the game’s connection. Temporarily disable them to see if it resolves the error (remember to re-enable them afterward).

Official Support and Community Help

For official support with Dragon Ball Legends, you can visit the Bandai Namco support page specifically dedicated to Dragon Ball Legends. Here, you’ll find answers to frequently asked questions and a support form for submitting inquiries.

These resources should help you resolve any issues, including error code CR901001. For real-time assistance, consider joining the community on platforms like Discord and Reddit.

Preventive Measures

To minimize the chances of encountering error code CR901001 in the future:

  • Keep the Game Updated: Regularly check for updates and install them.
  • Maintain a Stable Internet Connection: Ensure your network is reliable during gameplay.
  • Monitor Server Status: Follow official channels for announcements regarding server maintenance or outages.


Error code CR901001 in Dragon Ball Legends can be a significant annoyance, but with the right approach, it’s usually fixable. By following the steps outlined in this guide, you can troubleshoot the issue effectively and get back to your epic battles. Remember, patience and persistence are key. If all else fails, don’t hesitate to reach out to the game’s support team or seek help from the community. Happy gaming!

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