Fix Minecraft Error Code B-0010 on PS5, Android, Windows & Switch. Learn step-by-step solutions to resolve Marketplace issues and login problems easily.
As a long-time Minecraft player, I’ve run into plenty of glitches and bugs — but nothing stumped me quite like Error Code B-0010. I was trying to access the Marketplace to download a new skin, and suddenly this message popped up:
“We are still trying to connect. Please wait.”
No matter how many times I restarted the game, the error refused to go away. If you’re facing this same issue across your PS5, Switch, Android, or Windows device, I completely understand your frustration.
After testing multiple solutions and digging through user forums, I finally found what works — and I’ve compiled everything here so you don’t have to waste time the way I did.
What Is Minecraft Error Code B-0010?
This error occurs when the game is unable to connect to its online services, mainly the Minecraft Marketplace or skin servers. It’s most common in Minecraft Bedrock Edition, and it can affect your ability to load custom content, access purchases, or even sign in properly.
In my case, it kept me locked out of the Marketplace entirely. Every time I tried to connect, I saw the same loading screen, and then the same message: “We are still trying to connect.”
Why Minecraft Shows the B-0010 Error (Based on My Experience)
Here are some common causes that I personally discovered while troubleshooting:
1. Server-Side Problems
The first thing I learned? Sometimes, it’s not you. Minecraft servers go down occasionally for maintenance or unexpected outages. This can cause a failed connection even when everything on your end is working fine.
2. Corrupted Data or Cache
When Minecraft stores broken or outdated Marketplace data, it may struggle to load correctly. This was a major issue on my Nintendo Switch — I had to clear cached data before I could proceed.
3. Microsoft Account Authentication Failure
Since Minecraft Bedrock relies on your Microsoft account to sync content, an expired login session can cause errors. I didn’t realize this at first, but logging out and back in helped resolve a lot of sync issues.
4. Network Restrictions
Sometimes your home network setup can interfere with Minecraft’s connection to its servers. When I switched to mobile data, the Marketplace loaded instantly — proving that my Wi-Fi was the issue.
Where I Encountered the Error: Device-by-Device Breakdown
On Nintendo Switch
This was where I saw the error the most. The game would endlessly try to load the Marketplace, but nothing worked. Clearing the cache helped temporarily.
On PS5
The error interrupted my attempt to download character packs. After some digging, I found that reinstalling the game cleared the issue.
On Android
When using Wi-Fi, I was stuck. As soon as I turned on mobile data, the Marketplace worked again. This tells me network type matters.
On Windows 10/11
The issue came through the Minecraft Launcher itself. In some cases, I also got other errors like 1073740791 — a crash-related error pointing to corrupted files.
Step-by-Step: How I Fixed Minecraft Error Code B-0010
Here’s what worked for me and others, from easiest to most advanced:
Step 1: Check the Server Status
Before trying anything drastic, always check whether Minecraft is down. Visit:
If the servers are undergoing maintenance, nothing you do will fix the issue until they’re back online.
Step 2: Switch Your Internet Network
This sounds strange, but it worked. I switched from my Wi-Fi to mobile data, and boom — the Marketplace loaded.
Try switching your internet source:
- From Wi-Fi to mobile data (on phones).
- Use a different Wi-Fi connection (on consoles or PC).
- Once the Marketplace loads, switch back to your original network.
This trick helped me temporarily bypass the error.
Step 3: Clear Your Cache (Especially on Switch)
On the Nintendo Switch, clearing cached data is simple and effective.
Here’s how:
- Open
System Settings > Data Management > Delete Save Data. - Select Minecraft.
- Choose Clear Cache.
- Restart the console and relaunch the game.
This allowed me to access the Marketplace again after the cache was cleared.
Step 4: Log Out and Back In to Your Microsoft Account
Sometimes, your Microsoft session expires silently, and Minecraft can’t reconnect. Here’s what worked for me:
- Go to Minecraft’s profile settings.
- Sign out of your Microsoft account.
- Fully close the game.
- Reopen Minecraft and log in again.
This re-validated my login token and resolved the error on my PS5 and Windows PC.
Step 5: Reinstall Minecraft (The Ultimate Fix)
If all else fails, redownloading Minecraft can clear up the issue for good. It’s a hassle, but it fixed the error permanently on my PS5.
Here’s what to do:
- Back up your world data using cloud saves (important!).
- Uninstall the game from your device.
- Navigate to saved data and remove anything leftover.
- Reinstall Minecraft from your platform’s store.
- Log in using your Microsoft and Nintendo (if needed) accounts.
- Launch the game and access the Marketplace.
Once I reinstalled, the Marketplace loaded immediately — no B-0010 in sight.
My Final Thoughts
Error Code B-0010 was incredibly frustrating for me, especially when I just wanted to play with new skins or check out the latest Marketplace worlds. But after lots of trial and error, I found fixes that actually work.
Whether you’re playing on Switch, PS5, Android, or Windows, there’s a solution. I recommend starting with the quick fixes — switching networks, clearing cache, and re-logging — before jumping into the reinstall option.
If you’re stuck, don’t give up. The fix might be simpler than you think. And if you’ve found a solution I didn’t mention, feel free to share it — I’d love to keep this guide as helpful and current as possible.
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