Fix Outlook sending reported error 0x8004010f and resolve Send/Receive issues. Learn how to fix Outlook login errors and restore access to your data files.
Understanding Outlook Error 0x8004010F
What Causes the Outlook Error 0x8004010F: Outlook Data File Cannot Be Accessed
When you click Send/Receive and Outlook returns Error 0x8004010F, it often indicates that your default Outlook data file (.pst or .ost) is either corrupted or misconfigured. This error can appear after you’ve renamed or moved your .pst file, breaking Outlook’s link to it.
An improper shutdown or system crash may corrupt your Outlook profile, triggering this error. Auto account setup sometimes selects an IMAP configuration when you actually need POP3, resulting in a mismatch between your profile and the data file.
Error 0x8004010F: The Operation Failed. An Object Could Not Be Found
This error indicates a data file issue, most likely a broken reference between your Outlook profile and the .pst file. The 0x8004010F error commonly appears after file corruption or incorrect data file configuration. It can prevent the sending and receiving of emails, thereby disrupting your work and email communication.
Diagnosing .pst File Issues in Outlook
How to Locate Your Default Outlook Data File
Before you resolve the error, you need to discover where Outlook expects your .pst file to reside.
Open Control Panel via the Start menu, then select Mail. In the Mail Setup – Outlook dialog, choose Show Profiles and select your current profile. Click Properties, then Data Files. In the Account Settings window under the Data Files tab, note the name and full path of the file marked with a check—this is your default data file. Close the dialogs to exit.
Identifying and Fixing Corrupted .pst Files
With the file location in hand, browse to that folder in File Explorer. Verify that the .pst (or .ost for Exchange) exists and that its name matches what Outlook expects. If it shows up with a different extension—such as .pst-copy—rename it back to the original .pst. Check the file size; files larger than 20 GB are prone to corruption and may require repair. If you discover corruption, repair it using Microsoft’s Inbox Repair Tool (ScanPST).
Resolving Outlook Send/Receive Error 0x8004010F
Creating a New Outlook Profile to Fix Error 0x8004010F
A fresh Outlook profile is often the most reliable way to eliminate corruption at its source.
Return to Control Panel, open Mail, and click Show Profiles. On the General tab of the Mail dialog, click Add and enter a descriptive name for the new profile—such as Outlook_NewProfile.
When prompted to add an account, enter your email details for POP3 or IMAP. If your email server supports both protocols, choose Manually configure server settings during setup and pick POP3.
Once configuration finishes, close the setup and return to the Mail dialog. Select Always use this profile, choose Outlook_NewProfile from the dropdown, and click OK. Outlook will now launch with your new, clean profile.
Manually Configuring .pst File Associations in a New Profile
After launching Outlook with the new profile, you may wish to reattach existing .pst files that contain your archived or secondary accounts.
Navigate in Outlook to the File tab, select Open, then Open Outlook Data File. Browse to the previously noted location, select the desired .pst, and click OK. Repeat this process for each additional .pst—for example, your Comcast.net, ATT.net, and Gmail.com archives. Each file will appear in the Outlook navigation pane, restoring access to historical emails without reintroducing the 0x8004010F error.
Preventing Future .pst File Corruption in Outlook
Regularly Archiving and Cleaning Up .pst Files
To minimize the risk of a recurrence, maintain lean .pst files by enabling AutoArchive and keeping active files under 5 GB. Relocate large attachments to local folders outside of Outlook, and delete unnecessary emails. This can help keep your Outlook data files healthy and functioning properly, preventing errors like 0x8004010F.
Using ScanPST (Inbox Repair Tool) to Repair .pst Files
At the first sign of a corrupted .pst—such as unexplained errors or performance issues—close Outlook and launch the Inbox Repair Tool (SCANPST.EXE). You’ll typically find it under C:\Program Files\Microsoft Office\root\Office14\. Point the tool to your .pst, initiate the scan, and follow the prompts to back up and repair the file. This can resolve minor corruption before it escalates into a full 0x8004010F error.
FAQs on Fixing Outlook Error 0x8004010F
Why does Outlook Default to IMAP When Creating a New Profile?
If your server supports both IMAP and POP3, auto account setup will choose IMAP. To force a POP3 configuration, select Manually configure server settings during setup and pick Internet E-mail.
Can I Fix Error 0x8004010F Without Creating a New Profile?
Running ScanPST on the existing .pst can sometimes clear minor corruption. However, persistent issues almost always require a new profile for a complete fix.
Will Creating a New Profile Delete My Old Emails in Outlook?
No; your .pst files remain untouched on disk. Simply open them in the new profile via File > Open Outlook Data File to restore your email history.
Conclusion
Encountering Error 0x8004010F during send/receive operations can halt your email workflow, but by identifying your default Outlook data file, creating a fresh Outlook profile, and re-linking your .pst files, you’ll eliminate the error and resume smooth email activity. Regular archiving and periodic use of Microsoft’s Inbox Repair Tool will help prevent future corruption.
For further help read this Microsoft Official guide: https://learn.microsoft.com/en-us/outlook/troubleshoot/synchronization/error-0x8004010f-when-sending-or-receiving-emails
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