How to Fix Peacock Error Loading Payment: Quick Troubleshooting Guide


Is Peacock not recognizing your upgrade? Learn how to fix the ‘Error Loading Payment’ issue and get tips on contacting Peacock for support.

How to Fix Peacock Error Loading Payment

If you’ve subscribed to Peacock through a third-party platform, such as Apple or another service, you might encounter the error message: ‘There was a problem processing your purchase,’ even after receiving a confirmation email. This issue may also cause your Peacock account to show a ‘free’ plan, even though you’ve paid for the premium subscription. When attempting to ‘upgrade,’ you might see a message indicating you already have the premium plan. Here’s how to resolve this issue.


How to Fix Peacock Error Loading Payment

Unfortunately, this issue is still not fully recognized by Peacock. You’ll need to contact their support for resolution. However, before reaching out, we recommend confirming your Peacock subscription and attempting to upgrade your account through the settings. This could be due to a cache or server issue, which can often be resolved by following these simple steps.

How To Verify Your Upgradation to Premium

Go to your account settings and navigate to the ‘Change Plan’ section. You’ll see options to upgrade to either Peacock Premium or Premium Plus. Select the plan you purchased. If the issue is related to a server or cache problem, your account will automatically refresh, and your subscription will update. If this doesn’t resolve the issue, check whether your payment has been received by Peacock. To do so, follow below steps:

How To Confirm Peacock Subscription

o confirm your Peacock subscription, log into your account and navigate to the “Plans & Payment” tab. Under the “Your Plan” section, you can see your active subscription and payment method. You can also view your upcoming payments, including the renewal date. If you subscribed through a third-party service like Apple, check if your subscription is being processed through them. This will help you verify your subscription details and ensure everything is up to date.

Contacting Peacock Customer Care

Peacock Error Loading Payment

Visit this link to Help Center of Peacock for assistance, but if you want a quicker resolution but do not forget to login your account first, contact Peacock support between 9:00 AM and 1:00 AM ET to chat with a live agent. Otherwise, you can send an email or message and wait for their reply.


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