Resolve Pokemon HOME Error Code 10015 with this step-by-step guide. Learn how to fix transfer issues on Nintendo Switch after the latest update.
The latest Pokemon HOME update has brought much-anticipated compatibility with Pokemon Brilliant Diamond, Shining Pearl, and Legends: Arceus for Nintendo Switch players. However, some users are experiencing the frustrating Pokemon HOME Error Code 10015 while trying to save changes or transfer Pokémon into HOME after the update. This guide walks you through what’s causing the error and how to resolve it.
What Causes Pokemon HOME Error Code 10015?
According to various reports, Error Code 10015 appears when users attempt to “Save changes and exit” within the Boxes menu while linked to compatible Pokémon games. This error wirh message ‘Error code 2-alzta-0005’ is especially common when attempting to store illicit or corrupted Pokémon data, such as “bad eggs,” after the update.
The issue stems from a server-side glitch introduced during the latest Pokemon HOME update. Fortunately, the developers have acknowledged the problem, and a fix is on the way.
How to Fix Pokemon HOME Error Code 10015
Here are the steps you can follow to resolve the issue:
- Update Your Pokemon HOME App
- Developers plan to release a patch by the end of 2023 to resolve Error Code 10015, which is linked to the update. Make sure to update both the Nintendo Switch and Mobile versions of Pokemon HOME. If there’s an update available, it will automatically prompt you to install it when you connect to the internet.
- Reinstall the App and Save Data
- If updating doesn’t work, consider reinstalling the Pokemon HOME app and any Pokémon game save data. This may resolve potential corruption issues in the application or data.
- Report the Error
- If the problem persists after updating and reinstalling, you can report the error to the Pokemon HOME customer support team. Providing details such as the error code and what triggers it could help in resolving your issue faster.
While the latest update has introduced expanded features, including cross-platform storage and transfer options, this server-side error is a temporary obstacle. Once the forthcoming patch is released, you should be able to manage and transfer Pokémon without issue.
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