Is your Roku TV suddenly stopped even after being able to connect to Wifi? Learn how to fix roku error 014.50.
What Is Roku Error 014.50?
Roku error 014.50 is a network connectivity issue that prevents the device from connecting to a Wi-Fi network. This issue is commonly reported after a Roku OS update, affecting TCL, Hisense, Philips, and Sharp Roku TVs.

Users encountering this error often see a message directing them to go.roku.com/connectivity with Error 014.50.
Possible Causes of Roku Error Code 014.50
The Roku error 014.50 message typically appears due to:
- Recent Roku OS updates causing network connection issues
- Weak Wi-Fi signals or interference
How to Fix Roku Error 014.50
If your Roku TV is not connecting to Wi-Fi due to error 014.50, follow these step-by-step solutions.
Restart Roku TV and Router
Restarting your Roku and router can resolve temporary connectivity issues. However, simply turning the TV off and on is not enough.
Restart Your Roku TV
- Press the Home button on your Roku remote.
- Navigate to Settings > System > Power > System Restart.
- Select Restart, and allow the TV to reboot.
Restart Your Router
- Unplug your router from the power source.
- Wait 30 seconds, then plug it back in.
- Allow the router to restart fully before attempting to reconnect Roku.
Perform a Factory Reset on Roku TV
If restarting does not resolve the Roku wireless error code 014.50, a factory reset can help. This step is recommended for users experiencing connection problems after a Roku OS update.
How to Factory Reset Roku TV
- Locate the Reset Button – It is usually on the back or bottom of the Roku device.
- Ensure Your Roku TV is Powered On.
- Press and Hold the Reset Button for exactly 10 seconds.
- Watch for a Fast-Blipping Light, indicating that the reset is in progress.
- Once the light blinks at a normal rate, release the button.
- Your Roku TV will restart in factory-new condition.
After a Factory Reset, Complete These Steps:
- Perform the Guided Setup & Activation Process
- Sign in to Streaming Channels requiring a username and password
- Set Up a 4-Digit PIN and Parental Controls
- Scan for TV Channels (For Roku TVs with HDTV Antennas)
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