Experiencing ITV Error 006 on ITVX? This issue occurs due to cookies, cache, or geo-restrictions, preventing access to shows and live streaming on various devices.
ITVX, formerly known as ITV Hub, is a UK-exclusive streaming service that provides access to a vast library of shows, live TV, and movies.

However, many users face ITV Hub Error Code 006, which can prevent streaming on Smart TVs, Firestick, Roku, Android, iOS, and PC browsers.
Why Does ITV Hub Error Code 006 Occur?
The ITV 006 error is typically caused by:
Cookies & Cache Issues occur when stored data from previous streaming sessions interferes with ITVX playback. Over time, corrupted cookies or an outdated cache can prevent proper authentication, leading to errors like ITV Hub Error Code 006.
Geo-Restrictions are another major cause of streaming issues. ITVX is strictly limited to UK users due to broadcast licensing laws enforced under the Communications Act of 2003. This means that even if a user has registered their ITVX account in the UK, they will not be able to access content from outside the country without a valid UK IP address.
IP Address Blocked by ITVX is a common issue for users trying to bypass restrictions using a VPN or proxy. ITVX actively detects and blocks many VPNs, certain IP addresses, and non-UK connections, making it difficult for viewers outside the UK to stream content. Even some UK-based users may experience issues if their IP is mistakenly flagged as non-UK.
Device Compatibility Problems can also contribute to streaming errors. Older smart TVs, outdated browsers, or unsupported operating systems may struggle with ITVX playback errors, causing disruptions even for users within the UK. Keeping the ITVX app and device software updated is essential to prevent such issues.
Now, let’s break down how to fix ITVX Error 006 on different devices.
How to Fix ITV Hub Error Code 006 on Different Devices

Fix ITV Hub Error Code 006 on Web Browsers (Windows & Mac)
If you’re accessing ITVX via Chrome, Firefox, Edge, or Safari and see ITV Hub Error 006, try these fixes:
Clear Browser Cache & Cookies
- Open your browser and go to Settings.
- Navigate to Privacy & Security > Clear Browsing Data.
- Select Cookies and Site Data and Cached Images and Files.
- Click Clear Data, restart your browser, and try ITVX again.
Use a VPN to Watch ITVX Outside the UK
If you’re abroad, you need a VPN to bypass geo-restrictions.
- Choose a VPN that works with ITVX (e.g., ExpressVPN, NordVPN, Surfshark).
- Connect to a UK server and refresh ITVX.
- Disable IPv6 (optional, explained below).
Disable IPv6 for VPN Compatibility
- Windows:
- Open Network Settings > Change Adapter Options.
- Right-click your active connection, select Properties.
- Uncheck Internet Protocol Version 6 (TCP/IPv6) and restart your PC.
- Mac:
- Go to System Preferences > Network.
- Click Advanced and set Configure IPv6 to Off.
- Restart your Mac and try ITVX again.
Fix ITV Hub Error Code 006 on Smart TVs (Samsung, LG, Sony, Roku, etc.)
If you’re experiencing ITV Hub Error 006 on Smart TVs, follow these steps:
Restart the ITVX App
- Close and reopen the app to refresh connections.
- Restart your TV and relaunch ITVX.
Clear App Cache on Smart TVs
- Samsung Smart TV:
- Go to Settings > Apps > ITVX.
- Click Clear Cache and restart your TV.
- LG Smart TV:
- Open Settings > Apps & Notifications > ITVX.
- Select Clear Cache & Data.
- Roku & Firestick:
- Go to Settings > Applications > Manage Installed Apps.
- Select ITVX, then Clear Cache.
Use a VPN on Smart TVs
Smart TVs don’t have native VPN apps, so you need to:
- Set up a VPN on your router (connect to a UK server).
- Restart your Smart TV and launch ITVX.
Fix ITV Hub Error Code 006 on Firestick & Roku
If you’re facing ITV 006 error on Amazon Firestick or Roku, try these fixes:
Clear ITVX App Cache on Firestick
- Go to Settings > Applications > Manage Installed Applications.
- Select ITVX > Clear Cache & Data.
- Restart Firestick and try again.
Reinstall ITVX on Firestick & Roku
- Uninstall ITVX, restart your Firestick/Roku.
- Reinstall ITVX and log in.
Use a VPN on Firestick/Roku
- Download a VPN app (ExpressVPN or NordVPN) from the Amazon Store.
- Connect to a UK server and restart ITVX.
Fix ITV Hub Error Code 006 on Mobile (Android & iOS)
If ITVX Error Code 006 appears on your phone, follow these steps:
Clear ITVX App Cache (Android)
- Go to Settings > Apps > ITVX.
- Tap Storage & Cache > Clear Cache & Clear Data.
- Restart your device and try again.
Reinstall ITVX App (iOS & Android)
- Uninstall ITVX.
- Restart your device and reinstall ITVX.
Use a VPN to Watch ITVX on Mobile
- Install ExpressVPN, NordVPN, or Surfshark.
- Connect to a UK server and restart the ITVX app.
Why ITVX is Blocked Outside the UK
ITVX (formerly ITV Hub) only works within the UK due to broadcasting rights and licensing laws. Even if you registered your account in the UK, you cannot access ITVX abroad without a UK IP address.
- Your IP address reveals your location, and if ITVX detects you’re outside the UK, it blocks access.
- The Communications Act of 2003 enforces regional licensing laws, limiting services like BBC iPlayer and ITVX to the UK.
- ITVX can detect and block most VPNs, so using a premium VPN is essential.
Visit Our Post Page: Blog Page