Are you getting Marvel unknown error 4 on PlayStation? Learn what causes this login issue and how to fix it fast using proven solutions.
Marvel Rivals Login Error Code 4
Marvel Rivals has rapidly gained popularity among gamers in 2025, offering an immersive universe of strategic team battles. However, many players have encountered a disruptive issue—Marvel Rivals login error code 4. This error, often displayed as “unknown error code 4 Marvel Rivals”, typically occurs during login or matchmaking, particularly on the PlayStation 5.
This error can be perplexing, especially when your console and internet appear to function normally. So, what causes this issue? Is it related to your system, your connection, or the Marvel Rivals server status?
Why Is Marvel Showing Unknown Error 4?
In most cases, the unknown error code 4 Marvel Rivals arises due to issues with the PlayStation Network (PSN). This implies that the error isn’t necessarily tied to the Marvel Rivals game itself but rather to the broader PlayStation Network status.
This Is Due to PSN Server Down
When PSN servers are down, any game relying on Sony’s infrastructure—like Marvel Rivals—can encounter login or matchmaking errors. Specifically, error code 4 Marvel Rivals PS5 often surfaces during PSN outages, hindering the game’s ability to authenticate your credentials or sync with your account data.
Even if the Marvel Rivals server status is operational, the game may still malfunction if it can’t communicate with the PlayStation Network. This explains why you might see the login error code 4 without any apparent network problems on your end.
To verify if PSN servers are down, visit the official PlayStation Network Service Status page. Additionally, monitor the official Marvel Rivals X (formerly Twitter) account and Downdetector for real-time updates.
Is Marvel Rivals Down? Understanding Server Dependencies
It’s easy to assume that Marvel Rivals is down when you’re confronted with error code 4, but the actual issue might stem from the PlayStation Network status rather than the Marvel Rivals server status itself. Players often confuse platform-specific outages with game server issues.
Marvel Rivals relies on both its own game servers and platform-specific authentication services (like PSN or Xbox Live). If either side experiences problems, your gaming experience will be disrupted.
To check whether the Marvel Rivals server status is causing the problem:
- Visit the official website or developer forums for real-time server updates.
- Check social media channels where downtime is often announced.
- Use tools like Downdetector to monitor community-reported issues.
If Marvel Rivals is down, there’s little you can do but wait. However, if the servers are online and the PlayStation Network status is also healthy, yet you’re still seeing the Marvel Rivals login error code 4, there are steps you can take.
How to Resolve Marvel Rivals Error Code 4 on PlayStation
If PSN servers are operational and you’re still encountering error code 4 Marvel Rivals PS5, here’s how to fix it. These solutions address connectivity issues, corrupted cache, and other settings that might interfere with your game’s ability to connect.
1. Restart Your Console and Router
Temporary network glitches can disrupt communication between your console and the game servers. Restarting your PS5 and home router can re-establish a fresh connection.
- Power off your PlayStation 5 completely (do not just put it in rest mode).
- Unplug the power cable for 30 seconds.
- Restart your router while the console is off.
- Turn both back on and try launching Marvel Rivals again.
2. Test Your Internet Connection on PS5
Navigate to Settings > Network > Test Internet Connection on your PS5 to verify that the console has internet access. A failed NAT type or poor connection speed could trigger the Marvel Rivals login error code 4.
If you notice unstable or slow connection speeds:
- Switch to a wired connection using an Ethernet cable.
- Change to a 5GHz Wi-Fi band if your router supports it.
- Reboot your router to clear any lingering issues.
3. Clear Cache on PS5
Corrupted temporary data may cause conflicts during game login.
To clear your cache on PS5:
- Power off your console completely.
- Unplug it from the power source.
- Wait for 2-3 minutes.
- Plug it back in and power it on.
This process clears the system cache and often resolves hidden errors tied to loading stored data or updates.
4. Reinstall Marvel Rivals
Corrupt installation files can trigger unexpected bugs, including the persistent error code 4 Marvel Rivals PS5. Reinstalling the game ensures you’re running the latest and most stable version.
- Delete Marvel Rivals from your console.
- Reboot the PS5.
- Download and reinstall the game from the PlayStation Store.
After reinstallation, launch the game and attempt to log in again.
5. Change DNS Settings
Your DNS (Domain Name System) may affect your connection to the Marvel Rivals servers. Switching to a public DNS can often resolve server communication issues.
Here’s how to change DNS settings on PS5:
- Go to Settings > Network > Settings > Set Up Internet Connection.
- Select your current connection and choose Advanced Settings.
- Under DNS Settings, switch to Manual.
- Set Primary DNS to 8.8.8.8 and Secondary DNS to 8.8.4.4 (Google’s public DNS).
- Save and test your connection.
Try launching Marvel Rivals again. This fix is especially helpful when the Marvel Rivals server status is stable, but the error persists.
6. Disable IPv6 (If Your Router Supports It)
IPv6 connectivity can sometimes clash with how certain servers handle traffic. If your router allows, disable IPv6 in the settings panel and revert to IPv4 only.
This step is advanced but has worked for users who couldn’t solve the unknown error code 4 Marvel Rivals through conventional means.
7. Use a VPN (Cautiously)
If you’re still stuck with Marvel Rivals login error code 4, and you suspect it’s a region-specific block, using a VPN might help you bypass the issue. Connect through a region where servers are known to be functioning.
Use this only temporarily and ensure your VPN complies with Sony’s terms of service to avoid account risks.
When to Contact Support
If you’ve followed all troubleshooting steps and still face the unknown error code 4 Marvel Rivals, it’s time to reach out to Marvel Rivals’ support team or Sony’s PlayStation Support.
Be prepared with the following information:
- Your PSN ID
- Console model and firmware version
- Screenshot or exact wording of the error
- A list of fixes you’ve already attempted
Also, monitor the PlayStation Network status and Marvel Rivals server status frequently during this process, as a minor update or patch might be released to fix the problem.
Preventing Marvel Rivals Error Code 4 in the Future
While some issues are out of your control, these tips can help reduce the chances of seeing error code 4 Marvel Rivals PS5 again:
- Keep your console firmware and Marvel Rivals updated.
- Regularly check the PlayStation Network status before major game sessions.
- Avoid frequent switching between accounts or regions, which can confuse login tokens.
- Enable automatic updates for smoother future performance.
Conclusion: Don’t Let Error Code 4 Disrupt Your Game
The unknown error code 4 Marvel Rivals is undeniably frustrating, especially when the cause isn’t immediately clear. In most cases, it relates to either the Marvel Rivals server status or a temporary issue with the PlayStation Network.
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