Struggling with the “Verification failed: There was an error connecting to the Apple ID server” message? Our comprehensive guide offers effective solutions to troubleshoot and fix this common issue.
Learn how to resolve network problems, verify Apple ID credentials, manage two-factor authentication, and more.
Why does my iPhone say verification failed Apple ID?
Experiencing the “Verification Failed: There Was an Error Connecting to the Apple ID Server” message can be frustrating, especially when you rely on your Apple ID to access essential apps and services. This error prevents users from signing into iCloud, App Store, iTunes, and other Apple services, effectively locking them out of important features.
How to Solve ‘Verification Failed: There Was an Error Connecting to the Apple ID Server’
Remove the Device from iCloud and Reconnect: Apple ID Server Error Troubleshooting
If the issue persists after trying the above fixes, some users have found success by removing the affected device from their iCloud account and reconnecting it. Here’s how you can do this on your Mac:
- Open iCloud.com in a browser.
- Choose the iCloud icon.
- Click Manage Apple ID.
- Sign in again when redirected to the iCloud page.
- Scroll down to Devices and select the device that’s showing the error.
- Choose Remove from account.
After removing the device, you should be able to go to System Preferences on your Mac and sign in again without any issues.
Some users have reported this solution worked especially well when combined with checking their Wi-Fi settings. If you use xFi (Comcast) for Wi-Fi management, you may need to check if your device’s access has been paused. This could prevent your Mac from connecting to the Apple server properly. Using Internet Explorer or a similar browser to check and unblock your device might resolve this problem.
Additionally, one user noted that updating the device’s date and time manually solved the issue for them. It appears that an unmatched time zone between the device and the iCloud server may cause the verification failed error. Adjusting the date and time, or switching to a 24-hour time format, could also help.
Another reported fix was to simply switch to a different Wi-Fi network, which resolved the issue immediately. If you suspect your Wi-Fi network is the root of the problem, trying a different network might help re-establish the connection to the Apple ID server.
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