Discover what a DNS error is on PS5, why it occurs, how to fix it, and the best DNS settings for optimal performance. Troubleshoot your PS5 server error today.

What is a DNS Error on PS5?
A DNS error on your PS5 refers to an issue where the console is unable to connect to the server, resulting in problems with online services, game downloads, or accessing other network features. This can be frustrating, especially when you’re trying to enjoy multiplayer games or download new content. A DNS (Domain Name System) error typically occurs when there’s an issue with your network configuration or the DNS servers used by your console.
Why Am I Getting a DNS Error When Downloading on My PlayStation?
If you’re encountering a DNS error while downloading on your PlayStation, the issue could be related to several factors, such as network misconfigurations, outdated DNS settings, or even problems with the PlayStation Network. Here are some possible reasons for this error:
- Incorrect DNS Settings: Your PS5 may not be using the most efficient DNS servers, leading to connection issues.
- Slow or Unstable Internet Connection: A weak or intermittent connection can interfere with downloads and server connectivity.
- PSN or Server Issues: Sometimes, the issue is on Sony’s side, and there might be temporary server outages.
- Router Configuration: If your router’s DNS settings are improperly configured, it may prevent your PS5 from connecting to the necessary servers.
If these basic solutions don’t work, you can try changing your DNS settings on the PS5 to something more reliable.
Best DNS Settings for PS5
If you’ve tried basic troubleshooting and still face DNS issues, manually setting your DNS servers on the PS5 could provide a more stable connection. Google’s free public DNS servers (8.8.8.8 for Primary DNS and 8.8.4.4 for Secondary DNS) are known for their reliability and can often resolve DNS errors. These DNS servers can offer improved connection speeds and better overall performance.
How to Change DNS Settings on PS5
To change the DNS settings on your PS5, follow these easy steps:
- Navigate to the PS5 Home Screen: Start from the main screen of your console.
- Go to Settings: Select the gear icon to access the settings menu.
- Select Network: From the settings menu, choose the “Network” option.
- Select Set-Up Internet Connection: This will open options for connecting to the internet.
- Set Up Manually: Choose the “Set Up Manually” option to customize your connection settings.
- Choose Wi-Fi or LAN Cable: Depending on your preference, choose either Wi-Fi or a LAN cable.
- Select DNS: Once you’re in the network settings, locate and select the DNS option.
- Enter Google’s DNS Servers: Set the Primary DNS to 8.8.8.8 and the Secondary DNS to 8.8.4.4.
These Google DNS servers are highly recommended for improved performance and resolving server-related issues on your PS5.
Changing DNS and Conclusion
Changing the DNS settings on your PS5 to Google’s public DNS servers is an effective solution to DNS errors. If you follow the steps provided, it should help resolve most server-related issues, improving your gaming experience and download speeds. Remember, DNS errors can stem from multiple sources, so if adjusting the DNS doesn’t work, consider checking your internet connection or verifying that there are no outages on the PlayStation Network.
By understanding DNS errors and applying the right fixes, you’ll be able to resolve the issue quickly and get back to enjoying your PS5 without interruption.
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