Struggling with stats not updating in Grow by Mediavine? Learn why your stats may be stuck, how to fix it, and what to do when earnings and analytics aren’t showing up.
Why Are Grow by Mediavine Stats Not Updating?
Many publishers using Grow by Mediavine face a frustrating issue: their stats remain stuck at zero for page views and earnings or fail to update properly.
For new users, it can be concerning when Google Analytics shows active traffic, but Grow reports zero engagement. Others find that their earnings stats suddenly disappear, even though ads are still displaying.
This guide will explain:
- The difference between Grow stats and Journey Ads earnings
- Common reasons why Grow stats stop updating
- How to troubleshoot and fix the issue
- How Grow stats relate to Google Analytics and website caching
By the end, you will have a step-by-step solution to get your stats updating correctly in Grow by Mediavine.
What is Grow by Mediavine?
Grow by Mediavine is a content engagement and audience growth tool that helps publishers:
- Track user engagement (page views, interactions, logged-in users)
- Increase return visitors through personalized recommendations
- Improve SEO and ad revenue with audience insights
It works alongside Mediavine’s ad management system, but it does not track earnings.
For more details, visit What is Grow by Mediavine?.
Understanding the Difference: Grow Stats vs. Journey Ads Earnings
One of the biggest misconceptions is that Grow tracks earnings, but this is not true.
Grow by Mediavine Tracks:
- Page views and user engagement
- Time on page and interaction data
- User subscriptions and logins
Journey Ads (Mediavine Ad System) Tracks:
- Ad impressions and clicks
- Earnings and ad revenue
- Ad display metrics across devices
If page views are missing, it is a Grow issue.
If earnings are missing, it is a Journey Ads issue.
Common Reasons Why Grow Stats Are Not Updating
If your Grow analytics are stuck at zero, here are the possible causes:
1. The Grow Script is Missing or Installed Incorrectly
The Grow script is responsible for tracking page views, engagement, and returning visitors. If the script is missing, Grow cannot track data properly.
How to Fix:
- Make sure the Grow script is installed correctly
- The script must be placed inside the
<body>of your website - Follow this guide to install the script properly
2. The Journey Script is Enabled, But Grow is Disconnected
Some users notice that ads are showing, but Grow stats remain at zero.
This happens because the Journey Ads script is active, but the Grow script is missing.
How to Fix:
- Log into Mediavine settings and check if Grow is enabled
- If Grow is disabled, re-enable it and clear the cache
3. Grow Stats Have Not Updated Yet (Time Delay)
The Grow dashboard updates fully at 10 AM EST for the previous day.
If you check before that, the stats might not have refreshed yet.
How to Fix:
- Wait until 10 AM EST before assuming there is an issue
- If stats are still missing after 10 AM, proceed with further troubleshooting
4. Caching Issues Are Blocking Analytics Updates
Website caching can prevent new stats from appearing, even if Grow is working correctly.
How to Fix:
- Clear your WordPress cache
- Clear hosting cache (Bluehost, SiteGround, etc.)
- Flush Cloudflare cache (if applicable)
- Try viewing your site in incognito mode
5. Google Analytics and Grow Show Different Stats
Many users panic when Google Analytics (GA4) shows traffic, but Grow shows zero page views.
Why does this happen?
- GA4 tracks all users, while Grow only tracks logged-in and engaged users
- Grow does not count bot traffic or accidental visits
How to Fix:
- Make sure the Grow script is installed properly
- Do not compare GA4 total traffic with Grow stats (they measure different things)
6. Ads Showing on Mobile But Not Desktop
Some users notice that ads appear on mobile but not on desktop.
This can be caused by:
- Ad blockers on desktop
- Incorrect ad placement settings
- JavaScript issues affecting ad rendering
How to Fix:
- Disable ad blockers and test in incognito mode
- Check Mediavine dashboard for desktop ad settings
- Verify that JavaScript is loading correctly
Step-by-Step Guide to Fix Grow by Mediavine Stats Not Updating
If your Grow stats are still stuck at zero, follow these step-by-step troubleshooting solutions:
Reinstall and Verify the Grow Script
- Go to Mediavine settings
- Check if Grow is enabled
- Follow this guide to reinstall the script
Check Journey Ads Script (If Earnings Are Not Updating)
- Go to Mediavine dashboard
- Verify that Journey Ads is enabled
- If ads are showing but earnings are missing, contact Mediavine support
Wait Until 10 AM EST for Data Updates
- Grow updates once per day at 10 AM EST
- If stats are still missing after 10 AM, continue troubleshooting
Clear Cache and Test in Incognito Mode
- Clear WordPress cache
- Clear hosting cache (Bluehost, SiteGround, Cloudflare)
- Open site in incognito mode
Contact Mediavine Support If Stats Still Show Zero
If none of the above steps resolve the issue, we recommend reaching out to Mediavine’s support team for further assistance. You can contact them through the Grow by Mediavine Help Center for expert troubleshooting and personalized support.
Final Thoughts: Get Your Grow Stats Updating Again
It’s important to understand that Grow by Mediavine tracks engagement and page views, while Journey Ads tracks ad earnings. If stats are not updating, the most likely cause is a missing Grow script, caching issues, or a timing delay.
By following the troubleshooting steps outlined above, you can resolve issues with zero page views or earnings in Grow by Mediavine. If problems persist, Mediavine support is your best resource for a deeper investigation.
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