Not sure where your Facebook Marketplace rating is? Learn how to check your Facebook Marketplace rating in 2026 and find your seller reviews on the app or desktop.
Buying and selling online is all about trust. If you sell items on Facebook, you might be asking yourself how to find your Facebook Marketplace rating. Knowing what buyers think of you is crucial for making future sales, but navigating through Facebook’s menus to locate your seller reputation can be surprisingly frustrating.
If you can’t find your seller score or are unsure why it is missing, you are not alone! In this guide, we will show you exactly where to check your review history quickly and easily. We will walk you through where to click on both the mobile app and desktop, explain why your customer feedback might be hidden, and break down how the platform’s review system actually works.
What Is Your Facebook Marketplace Rating?
Before we dive into the steps, let’s quickly cover what this star rating actually means. Your seller score is an average from one to five stars, given to you by buyers you have interacted with. This number reflects their overall satisfaction with your communication, your honesty, and the transaction itself.
Keep in mind that this is an overall profile score, not a rating for individual Marketplace listings. Your rating depends on your entire history of engagement as an online seller on the platform.
Important Tip: A completed sale isn’t always required! According to Facebook’s Community Feedback Policy, anyone who has engaged in a Messenger conversation about a listing—or purchased a product from you—can leave a rating. Treat every message as a potential review.
How to Find Your Marketplace Rating on the Mobile App
Most people use their phones to buy and sell, so let’s look at how to check your Marketplace rating from a smartphone. The process is identical whether you are using the Facebook app on an iPhone or an Android device.
- Open the Facebook app and tap the Marketplace icon (it looks like a little storefront tent). If you don’t see it on your home screen, tap the main menu (the three horizontal lines) and select Marketplace.
- Tap the User icon (the profile silhouette) located near the top right corner, right next to the search magnifying glass.
- Tap on View marketplace profile or your username at the very top of your screen.
- Scroll down until you find the Rating and strengths section. Here, you will see your average star score and the total number of buyer reviews you have received.
Tip: If you are checking your profile but don’t see a score yet, don’t panic. Seller ratings only become public after you have received at least five ratings from buyers.
If you want to view feedback from specific past transactions, you can also check your Messenger inbox. By opening a past conversation with a buyer, you can sometimes see the exact feedback associated with that specific sale.
How to View Your Rating on a Desktop (PC/Mac)
If you prefer managing your listings from a computer, you can also find your score through your web browser. The layout is a bit different from the app, but navigating to your Marketplace account is just as straightforward.
- Log into Facebook on your web browser and click the Marketplace shortcut located on the left-hand menu.
- Next, click on either Selling or Buying on that same left panel.
- Click on the Marketplace profile option. This will automatically open your seller dashboard containing all your important information.
- Look for the Seller ratings section. Your trust score will be displayed right there in a five-star format.
Note: If you haven’t received any reviews yet, the section will simply display “No ratings.” If you are trying to view your feedback details and nothing is there, you may just need to wait until your buyers leave their review.
Checking Another Seller’s Reputation Before Buying
Before handing over your hard-earned cash or meeting up with a stranger, it is always a smart idea to check their reputation. If you want to see someone else’s Marketplace rating, the process takes only a few seconds.
- Open the listing of the item you are interested in buying.
- Scroll down until you reach the Seller information section (on a desktop computer, you will find this on the right-hand panel).
- Click or tap on Seller details (usually highlighted in blue text).
- Right under their profile picture, you can view their star score.
Tip: While you are checking their reviews for red flags (like damaged items or poor communication), you can also browse their other active listings to see if they have anything else you want to buy.
Buyer vs. Seller Ratings: What is the Difference?
When it comes to reputation on the platform, there is a big difference between buyers and sellers.
If you are an online seller, your seller rating is public information. Once you reach the five-rating minimum, anyone who clicks on your profile can see your average score and read the customer feedback left by previous shoppers.
On the flip side, rating buyers works entirely differently. Buyer ratings are strictly private. If you sell an item and leave a review for the person who bought it, no one else on Facebook can see that rating—not even other sellers.
Important Tip: Buyer ratings are only visible to the buyer themselves, and only on the mobile app (they will not show up if you are using a desktop browser or Facebook Lite).
Why Is My Facebook Marketplace Rating Not Showing?
Are you clicking around your profile and finding nothing? If your seller score is missing, there are usually two simple reasons for this.
- The 5-Rating Minimum: Facebook requires sellers to receive at least five ratings before their score becomes public. Your first few reviews are kept hidden while the platform builds an accurate average. If you are a new seller, you may just need to complete a few more sales!
- The 14-Day Delay: Facebook uses a blind review system with a 14-day hold on ratings. When a buyer leaves you a review, Facebook hides it for up to 14 days before publishing it on your profile. This cooling-off period prevents retaliatory behavior. The review will appear immediately if you review the buyer back, or automatically after the 14 days have passed.
How to Leave, Request, and Reply to Reviews
Leaving seller feedback is a great way to help the community, and you can learn more about safe transacting at the Facebook Marketplace Trust and Safety Center. If you have just bought or sold an item and want to manage reviews, the process is quick and easy.
- If you are a buyer: Once a seller marks an item as “Sold,” you will often get a notification prompting you to leave a rating. Alternatively, you can open your Messenger chat with the seller and tap the Rate Seller button right inside the conversation.
- If you are a seller: You can politely request feedback from your customers! Go to the “Your Listings” section, click on a sold item, and select Ask for Reviews. This will send a notification to the buyer, making it easy for them to leave you those much-needed five stars.
- Replying to reviews: While you can’t review a buyer publicly, you can publicly reply to the reviews left on your Marketplace seller profile. This is a fantastic way to show excellent customer service by thanking happy buyers or politely addressing any negative feedback.
Tip: You can only leave a seller review via the iPhone or Android app. The option to rate a seller is not available on a desktop browser.
Frequently Asked Questions (FAQ)
Can I see my Facebook Marketplace rating?
Yes! As a seller, you can see your rating by navigating to your Marketplace commerce profile on either the mobile app or your computer browser.
How do I find my Facebook ratings?
The fastest way is to open Marketplace on your phone and tap the User icon (the profile silhouette) in the top right corner. This takes you straight to your profile where your score lives.
How do I view my reviews on Facebook?
It is important to remember that your personal Marketplace reviews are separate from reviews left on a Facebook Business Page. You will only find your personal buying and selling reviews within the Marketplace section.
How do I change a rating I gave someone?
You have up to 14 days to change a rating you gave to someone else. However, you can only change it before the other person submits their rating of you. Once both ratings are in—or the 14 days pass—they are locked to keep the review system fair.
Can you get a rating removed on Facebook Marketplace?
Unfortunately, you cannot delete a bad review left by someone else, and you cannot hide your seller score. The only way a review gets removed is if it violates Facebook’s community standards. Your best course of action is to leave a polite, professional reply explaining your side of the story.
How do I dispute a Marketplace rating?
If a review contains harassment, hate speech, or clearly violates platform rules, you can dispute it by reporting the buyer or the rating to Facebook support. Otherwise, normal negative feedback cannot be disputed.
Does my Marketplace score affect my personal Facebook profile?
No, your Marketplace ratings are separate from your overall Facebook profile and do not impact your personal profile’s visibility.
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