How to Fix YouTube TV Playback Error 13: A Step-By-Step Guide


Getting playback errors whenever trying to watch any shows? Let’s learn how to fix YouTube TV playback error 13.

How to Fix YouTube TV Playback Error 13

We have seen many smart TV users, especially Samsung TV users, encountering Playback Error 13 with the message to ‘report the error log and use ID-xxxxxxx.’ We have conducted some research to find an exact solution for this issue.


What is Playback Error 13 in YouTube TV?

Playback Error 13 is a random error that happens only when there is any issue with streaming content on YouTube TV with no detail. There is no official statement from YouTube either.


Playback error 13 solutions for YouTube TV

Playback Error 13 solutions for YouTube TV
Playback Error 13 solutions for YouTube TV

Device-Specific Fixes

If we’re using Roku or Fire Stick, here’s how to resolve Error 13 on these devices:

For Roku Users

  1. Press the Home button on the Roku remote.
  2. Go to Settings.
  3. Select System.
  4. Choose System Restart.

A quick system restart often resolves temporary glitches.


For Fire Stick Users

  1. Press the Home button on the Fire Stick remote.
  2. Navigate to Settings.
  3. Select My Fire TV.
  4. Choose Restart.

Restarting the Fire Stick refreshes its system and helps clear any issues causing playback errors.


How To Fix Playback Error 13 in Samsung TV

As we spoke with YouTube executive on reddit, they mentioned that there isn’t clear data available regarding playback error 13. However, they suggested that users can resolve this issue by following the steps below:

  1. Uninstall the YouTube TV app from your Samsung TV.
  2. Power cycle your TV by unplugging it from the power outlet and waiting at least 30 seconds before plugging it back in.
  3. Reinstall the YouTube TV app to ensure you’re running the latest version with all the necessary updates.

They also noted that if the steps above don’t resolve the issue, users should contact YouTube TV’s Live Support team. They are available to provide personalized, 1:1 troubleshooting assistance.


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