How to Resolve Instagram Nickname Feature Not Working


Struggling with the Instagram nickname feature not working? Discover easy solutions to fix the issue and start using nicknames in your DMs again.

How to Resolve Instagram Nickname Feature Not Working

Below we have mention some troubleshooting steps that you can try to get the nickname option back in your Instagram direct messages (DMs).


How to Fix Instagram Chat Glitch

Here are some steps you can follow to fix the issue of the Instagram chat nickname feature not working:

Get Back Instagram Nickname Feature
Get Back Instagram Nickname Feature

Change to a Personal Account for Nickname Access

If you’re using a professional or business account on Instagram, the nickname feature may not be available. In this case, switching to a personal account might resolve the issue.

  • Open your Instagram profile and tap the menu icon (three horizontal lines) in the top-right corner.
  • Select “Business tools and controls.”
  • Tap “Switch account type” and choose the option to “Switch to personal account.”

Once you’ve made the switch, check if the nickname option is now available in your chats. This simple change might be the solution you’re looking for!

Ensure Your Instagram App is Up to Date

Outdated versions of Instagram can sometimes cause features to malfunction. To make sure you’re using the latest version of the app, follow these steps:

  • Head to the App Store (iOS) or Google Play Store (Android) on your device.
  • Search for Instagram and check for any available updates.
  • Install the latest version of the app.
  • After updating, restart Instagram and see if the nickname option appears in your chats.

An app update often fixes issues related to missing features, so keeping your Instagram app updated is a great way to stay ahead of potential problems.

Refresh Instagram by Clearing Cache and Data

Clearing the cache and data of the Instagram app can help fix glitches and refresh the app’s performance. Here’s how you can do it:

  • Go to your device’s settings.
  • Locate Instagram in your list of apps and tap on it.
  • Select “Clear cache” and “Clear data.”
  • After doing this, reopen Instagram and check if the nickname feature is now visible.

This step can often help resolve bugs, lag, and performance issues, giving Instagram a fresh start.

Be Patient for the Feature to Roll Out For YOU

Sometimes, the nickname feature may not be available immediately for all users. Instagram rolls out new features gradually, so if you don’t see the nickname option right away, it might just take some time to reach your account. Regularly updating your Instagram app can ensure that you receive new features as they become available.

Keep in mind that not all users receive new features at the same time, and it could be part of a phased rollout.

Reach Out to Instagram Support for Assistance

If none of the above solutions work, it’s time to contact Instagram’s customer support team. They can help troubleshoot the issue further and provide a solution. Make sure to mention any steps you’ve already taken to resolve the problem, which will help speed up the process.

Instagram offers direct messaging and support through its Help Center. If your nickname option is still not showing, submitting a request for technical support may resolve the issue.


Final Thoughts

By following these steps, you’re likely to fix the issue of the Instagram nickname feature not showing up in your chats.


Visit Our Post Page: Blog Page


Leave a Comment

Your email address will not be published. Required fields are marked *