If you are getting failed to connect to server while playing Marvels Rivals. Let’s learn how to fix Marvel Rivals error code 5.
What is Error Code 5 in Marvel Rivals
Error Code 5 in Marvel Rivals is a connection-related issue that prevents players from linking to Steam servers.
Several factors can cause this problem, including server outages, network issues, firewall restrictions, corrupted game files, and outdated game or system software. This error commonly appears when Steam servers experience downtime, or when a player’s internet connection is unstable. Understanding the cause is key to applying the correct fix, ensuring smooth gameplay without unnecessary disruptions.
How to Fix Marvel Rivals Error Code 5
Basic Solution for All Platforms
Restarting the game is the simplest solution for temporary connection glitches. Fully close Marvel Rivals and relaunch it to check if the issue is resolved. If the error persists, further troubleshooting steps are required based on the platform you are using.
Error Code 5 Marvel Rivals PS5
Test Network Connection on PS5
An unstable network connection is one of the leading causes of Error Code 5. To test and refresh your connection on PlayStation 5:
Go to Settings from the PS5 home screen. Select Network. Choose Test Internet Connection and follow the instructions.
This process will analyze whether your console is experiencing connectivity issues. After the test, restart Marvel Rivals and check if the issue persists.
Restart Console and Router
Power cycling your PlayStation 5 and your internet router can clear up temporary connection issues.
Turn off both devices, unplug them for a few minutes, and turn them back on to refresh the connection.
This often resolves network congestion problems that may cause Marvel Rivals to fail to connect.
Toggle Wi-Fi if Using Wireless Connection
If you are using Wi-Fi, go to PS5 settings, navigate to Network, and briefly turn off Wi-Fi. Wait a few seconds, then turn it back on.
Some players have found this helpful in resetting the network handshake, allowing the game to reconnect successfully without requiring a full restart.
Check PlayStation Network (PSN) Status
If the PlayStation Network (PSN) servers are down or undergoing maintenance, you may encounter Error Code 5 when launching Marvel Rivals.
Visit the official PlayStation Network status page to see if there are ongoing issues affecting Marvel Rivals connectivity.
Update Marvel Rivals on PS5
Playing on an outdated version of Marvel Rivals can cause connectivity errors. To check for updates:
Highlight Marvel Rivals on the PS5 home screen. Press the Options button. Select Check for Update and install any available updates.
Keeping the game up to date ensures compatibility with the latest server settings and patches.
Error Code 5 Marvel Rivals Xbox
Test Network Connection on Xbox
An unstable network can cause connectivity failures. To test your Xbox network connection:
Open Settings, go to General, and select Network settings. Choose Test network connection to check for any ongoing issues.
Restart Console and Router
Turn off your Xbox, unplug your router, and wait a few minutes before turning them back on. This refreshes your connection and clears potential network congestion.
Check Xbox Network Status
If Xbox Live is experiencing downtime, you may not be able to connect to Marvel Rivals. Visit the official Xbox Status Page to verify any ongoing server issues.
Update Marvel Rivals on Xbox
To check if you have the latest version of the game:
Go to My Games & Apps. Highlight Marvel Rivals, press the Menu button, select Manage game & add-ons, then go to Updates. Installing game updates can resolve server incompatibilities and connection bugs.
Change DNS Settings on Xbox
Sometimes, Xbox’s default DNS settings can cause connectivity issues. Changing to Google’s Public DNS can provide a more stable connection:
Go to Settings, select Network, and navigate to Advanced settings. Choose DNS settings, switch to Manual, and enter Primary DNS: 8.8.8.8 and Secondary DNS: 8.8.4.4. Restart your Xbox and relaunch Marvel Rivals.
Error Code 5 Marvel Rivals PC (Steam)
Restart Game and Steam Launcher
Close both Marvel Rivals and Steam completely. Restart them and try launching the game again. If the issue persists, proceed with the following troubleshooting steps.
Restart Router and Modem
Power cycle your router and modem by unplugging them for a few minutes before turning them back on. This clears up potential ISP-related connection problems.
Check Marvel Rivals Server Status
If Marvel Rivals servers are down, you will be unable to connect. Visit official Marvel Rivals social media or community forums for updates on server outages.
Verify Game Files in Steam
If your game files are corrupted or missing, Marvel Rivals may fail to connect. To verify your files:
Open Steam, go to your Library, and right-click Marvel Rivals. Select Properties, then go to Installed Files and click Verify integrity of game files. Steam will scan for missing or corrupted files and replace them if necessary.
Update Graphics Drivers on PC
Outdated graphics drivers can cause performance and connection issues. Visit your graphics card manufacturer’s website (NVIDIA, AMD, or Intel) and download the latest drivers.
Check Firewall and Antivirus Settings
Firewalls and antivirus software can block Marvel Rivals from connecting to Steam servers. Ensure that your firewall or antivirus software isn’t blocking the game. Add Marvel Rivals to your list of exceptions if needed.
Flush DNS Cache on Windows
Flushing your DNS cache can resolve connectivity issues. To do this:
Open Command Prompt as an administrator. Type ipconfig /flushdns and press Enter. Restart your PC and try launching Marvel Rivals.
Run Windows Network Troubleshooter
Windows has a built-in tool to diagnose and fix network issues. Search for Network Troubleshooter in the Windows search bar and run it to detect and resolve internet connection problems.
Conclusion
Marvel Rivals Error Code 5 can be frustrating, but applying the right troubleshooting steps will often resolve the issue. Whether you are playing on PS5, Xbox, or PC, following the platform-specific fixes will help restore connectivity. If the problem persists, check for server status updates, keep your game updated, and ensure your internet connection is stable. For further assistance, consider reaching out to Marvel Rivals official support or Steam community forums for additional help.
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